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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,708 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments

problem #7

Dec 202016

Edge

  • miles

A D V E R T I S E M E N T S

Door ajar sensor failed and says doors are open when they are latched. You are not able to lock the doors when driving with this alarm.

- Jasper, MO, USA

problem #6

Dec 162014

Edge

  • 40,000 miles
-door ajar signal stays on when door is closed -interior lights stays on -inability to lock doors while in vehicle -faulty latch

- Carolina, PR, USA

problem #5

Jul 042014

Edge

  • miles
The "door ajar" sensor is making a false reading that constantly says the driver side door is open when in fact it is not. Due to the car "thinking" the door is open, you can not lock the doors while driving. A child falling out of an unlocked door or a car jacking because of this issue is a huge safety concern. A simple google search for this issue will show that this is a very common problem with many Ford vehicles. To have the sensor repaired cost anywhere from $250 to $400 which is most likely why Ford continues to let people drive these unsafe vehicles.

- Durham, NC, USA

problem #4

May 012013

Edge

  • 40,000 miles

A D V E R T I S E M E N T S

The dreaded "door ajar" problem.

- Oak Leaf, TX, USA

problem #3

Jun 242014

Edge

  • 41,279 miles
Driver side door ajar light remains on when door is properly closed. Seems to be a common issue w/Ford Edge door latches.

- Williamsburg, VA, USA

problem #2

Apr 262014

Edge 6-cyl

  • 37,000 miles
Door ajar stays on with lights and dinging noise even though door is closed!

- Jonesboro, LA, USA

problem #1

May 222012

Edge

  • 680 miles
Driver: 83 year old woman... new auto: Ford Edge 2012, no injuries, vehicle damage approx $2000 no property damage..... problem: Lady stepped on accelerator rather than brake.... reason: The brake pedal at rest is higher than the accelerator pedal at rest. The driver is used to an older (Chrysler 2009) vehicle which there was not an appreciable difference in pedal height, stepped on the accelerator pedal, thinking she was stepping on the brake.... resolution: Discussing the incident, the woman was seated in the Ford Edge and asked to see if she felt a difference in height of the brake vs accelerator pedals. She did, and has since practiced going between pedals, lifting her foot to access the brake, rather than merely sliding her foot to the left........ it is this writers opinion that many of the unexplained accidents where a person, especially when an elderly person is driving, has mistook the accelerator for the brake is due to the height of pedal difference................. it might be wise to make aware this problem to manufacturers and the public......... thanks

- Laceys Spring, AL, USA

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