The contact owns a 2012 Ford Edge. While the vehicle was parked, the driver side door latch failed and the door ajar warning indicator sounded. The contact stated that it took several attempts to close the door; however, the failure persisted. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer where it was diagnosed that the driver side door latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,600.

- Muskegon, MI, USA

The contact owns a 2012 Ford Edge. While driving at 20 mph, the door ajar warning light illuminated. In addition, the dome light illuminated and there was a warning chime. The vehicle was taken to a dealer who diagnosed that the door ajar latch needed to be cleaned. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer who diagnosed that the door ajar latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

- East North Port, NY, USA

The contact owns a 2012 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated, indicating the door was open when it was securely closed. The failure recurred constantly. The dealer diagnosed that the door latch needed to be replaced. The vehicle was serviced, but the remedy failed. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 33,000.

- Libby, MT, USA

The contact owns a 2012 Ford Edge. While driving 5 mph, the front driver side ajar warning indicator remained illuminated and a chime sounded even though the door was closed securely. The contact mentioned that when the failure occurred, all four power door locks failed to operate. The vehicle was taken to an independent mechanic who replaced the front driver side door latch. One year later, the failure recurred. The vehicle was not repaired for the most recent failure. The manufacturer was notified. The approximate failure mileage was 37,000. Updated 5/18/15 updated 10/2/2017

- South Windsor, CT, USA

The contact owns a 2012 Ford Edge. While driving at night, the door ajar warning indicator illuminated and the interior lighting remained lit. Also, the contact stated that the doors were not able to be locked from the inside due to a faulty door latch. The failure recurred on numerous occasions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

- Douglasville, GA, USA

The contact owns a 2012 Ford Edge. The contact stated that the front driver and rear driver side door's were inoperable. The vehicle was taken to a dealer, who diagnosed that the sensor latches needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Lancaster, CA, USA

The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light remained illuminated and the door ajar chime would not disable. The contact also stated that the power locks failed to function properly. An independent mechanic diagnosed that the latch on the doors needed to replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

- Kansas City , MO, USA

The contact owns a 2012 Ford Edge. The contact stated that the door latch switch failed to engage and the door ajar warning light would illuminate when the door was actually closed. Additionally, the doors would independently become unlocked. The vehicle was taken to an authorized dealer, who diagnosed that the door lock switch needed to be cleaned and/or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

- Murrells Inlet, SC, USA