I am having problems with my 2011 Ford Edge with the safety latch - auto door latch will not engage, keeps opening up when in drive along with the interior door adjar light staying on - this happens in hot weather as well as cold in Minnesota - I cannot lock the vehicle, and door lock keeps opening while driving causing a safety hazard

- Blaine, MN, USA

Door open signal stays on and doesn't allow interior to turn off. Alarm will go off every 2 hours. Door ajar signal remains on regardless of car is moving or off in park. Interior light stays on after car is off.

- Springfield, MA, USA

The " driver door ajar" light is constantly on even thought the door isn't ajar. Because of this, I am unable to lock my doors when the key is in the ignition. This is a huge safety concern.

- Saint Louis, MO, USA

My 2011 Ford Edge limited turns off if a traffic light last longer than 30 seconds, then I have to quickly put the car in park and restart it. This morning it turned off on me while going 70 mph on a busy highway!! when I got to my office this morning I was shaking so I took to the internet to see if I could find any information about this. I was surprised to find one page after another regarding this same issue! I've read close to 500 similiar complaints so far this morning and many many more left to read by people with the exact same problem! how hasn't Ford or your Agency not issue a recall. This is criminal and a total disgrace to Ford and your Agency if you too are hiding something! this will, if it hasn't already, get someone killed!!

- Kenly, NC, USA

To whom it may concern, I have a 2011 Ford Edge limited that I bought from shultz Ford in wexford pa in 2014. I had wonderful customer service and couldn't ask for a better team to work with. [xxx] was a great salesman and treated me like I was his friend instead of a salesman. My experience was the best! in March of 2016, I was made aware of the apim module for my 2011 Ford Edge limited being extended from the original manufactures date. I notified shultz in March of 2016 only to find out that the warranty was expired by one month. It's not their fault by any means, but to me and my family it is a safety concern and also a liability. You see, I have 4 precious children and they are active and always playing from ages 2 to 9 years old. If they are playing in the yard I cannot see them when I put my Ford in reverse, and as you know in the past and now several children have lost their lives due drivers not knowing if anything is behind them. This is a huge safety concern for me and gives me anxiety thinking of this. I truly and honestly feel this should be a safety recall and not just an extended warranty repair. So at present day, my back up camera continues not to work and blacks out and I do not have any idea if anyone is behind me or not. It's very discouraging because I love Ford and the product that you produce. All I'm asking is that you will replace this apim module because Ford needs to ensure the safety of its customers and guarantee its cars are made well and functioning as they were intended. I look forward to hearing from you in the near future. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Renfrew, PA, USA

As I'm driving down the road my car just decides to turn off, when I had it towed to the dealer they couldn't find a problem. It has happen several times and I've only had the car 3 months :(

- Framingham, MA, USA

The door ajar light is constantly on causing the interior lights to stay on after you get out of car and while you are driving. Also the car locks will not lock while driving the car and you can't leave the key in the ignition while parked but staying in the car. A bell will just keep ringing until you remove the key.

- Woodhaven, MI, USA

The passenger door ajar light comes on even after the door is closed, and the even if the car is turned off and the doors locked it will act like the door comes open and set the alarm off and or turn the interior lights on causing the battery to die. It happens continuously everyday.

- Fayetteville, AR, USA

The door ajar light remains on even when the door is closed. Opening and closing the door does nothing and the light remaining on is intermittent, with no rhyme or reason. When the light is illuminated, and the car is in drive, the interior lights remain on for about 60 seconds, then go out. This is especially bothersome when driving at night as it makes it difficult to see. Additionally, all doors will not lock while the car is on the road. When parked, with all doors closed, the interior lights will remain on for several minutes - up to 20 that I've witnessed. The car alarm will also be triggered after some time. I have had to replace the battery already once and have spent close to $1000 to have this issue fixed but the dealership has been unable to prevent the door ajar light from staying on.

- Henrico, VA, USA

Door ajar issue. Even when all doors shut, slammed shut, closed nicely, shows as driver door ajar. This is also when locking the car and arming the alarm

- Omaha, NE, USA

Door latch issues - door latches are faulty and causes battery to drain, lights to come on and off, you are also not sure if the door is closed or open (safety issue) I have seen many complaints on this issue. Why no recall

- Berkeley Springs, WV, USA

Faulty door ajar switch - replaced door ajar switch in driver door at 39,500 and again 91,000 miles. Rear driver side door has produced the same issue and is now consistent for 1 month.

- Castle Rock, CO, USA

Rear driver's side door does not show shut on alerts but the door is shut.

- Stockbridge, GA, USA

The door latch indicator continually shows that the driver's door is ajar at all times. As a result, the interior lights and "door open " lights remain lit when the car is turned off, draining the battery. The door locks do not engage when the vehicle is in motion, a safety issue.

- Westbury, NY, USA

The door ajar warning light is always on. Creates visability issue at night because interior light on and car wont lock. I see many complaints about this as well

- Laurel, DE, USA

The door ajar light remains on for the passenger door when door is closed and prevents the door from locking while driving.

- Lexington Park, MD, USA

Door ajar on front passenger door and interior lights and exterior lights staying on and not being able to automatic locking mechanism after you start driving or being able to lock the car when you park said vehicle. Was told by dealer Ford is notorious for the Ford 2011 Edge 3.5L V6 electrical-switch & relay door open warning relay was major problem with this vehicle. And it will keep the computer open and will drain the battery quickly causing the vehicle to die on the roadside after over 1500 complaint to Ford company they stated not enough complaint.....this is a safety issue if you have children they can open a unlocked door what more proof do you need Ford not to recall this issue and fix it !!

- Saint James, MO, USA

Passenger door ajar light remains on at all speeds and stationary. Safety of myself and children are in jepardy because my car no longer locks. We will be trading this vehicle in. Safety isn't something you risk. Extremely upsetting. With alll of the issues posted that Ford hasn't sent a recall on this.

- Normal, IL, USA

The driver door ajar light does not go off when the door is shut. This started as an intermittent problem back in March, 2017 but now happens almost every time. Even if it does go off when the door shuts, it now comes back on while driving. When the door ajar light is on, the doors cannot be locked and the interior lights stay illuminated. This happens when exiting the car as well which again does not allow it to be locked and the interior lights stay on draining the battery. I've been told that this is a very well known issue but Ford has decided not to do a recall. Customers are having to pay for the replacement of the sensors on their own which is anywhere from $450 - $600. While there are no "safety" issues involved with this faulty sensor, it doesn't make sense that Ford would not correct this issue after building in all the "safety" features around the locking process and mechanisms.

- Post Falls, ID, USA

Rear drivers side door latch is malfunctioning. The sensor light in the instrument panel continually says door open and the interior lights stay on while driving. This significantly impacts nighttime visibility and creates unsafe driving conditions.

- Richmond, VA, USA