The sync system is consistently locking up, the music plays when the dashboard states the audio is off, when this happens none of the buttoms work. I have been pulling over to the side of the road to turn my vehicle off, open the door to make the screen clear, this does not work. Then all of a sudden the sync system will re-boot itself and then it works again. The bluetooth system is always disconnecting my phone or I call someone and I can't hear them, to the point I don't even use the bluetooth anymore. When the motor is shut off and you open the vehicles door the screen should come up with Ford emblem. The sync system locking up incident has occurred 3 times and I'm fixing to take it in again. It's always been the same answer there was an update that needed to be done. It is Ford responsibility to make when a vehicle is sold new for $40K, that it works. Of course I still have to make my monthly payment to Ford, if this continues I'm going to look into the lemon law because this is ridiculous.

- Odessa, TX, USA

Driving and transmission drops hard. I this has happened several times typically when foot it off gas. Safety concern as the drop is so severe, sometimes it does this two to three times in a row. Vehicle tends to buck in extreme. Dealer cant "recreate" problem. Dealer replaced throttle body and motor on 5/19 still have issues. Vehicle will be in to dealer for 4th time in one month.

- Norwood , MA, USA

My Ford touch voice commands that control hands-free phone, climate, navigation, and audio do not work reliably and consistently causing increased driver distraction and frustration either in parked position or at highway speed. Actual voice commands that work vary from specific command lists in manual (both V1 and V2) including supplement. The same commands do not work twice. Sd navi system with traffic alerts is a potential safety hazard in urban and highway environs. The system presents myriad traffic alerts. No voice command is available to select "avoid/ignore/details and should be. One must visually distract eyes from windshield/road to touch the center stack console display screen to return to navigation map. This is a safety risk and will result in traffic crash. Reported to Ford customer service. They do not seem concerned.

- Penn Valley, PA, USA

Before leaving my home, I tried unsuccessfully to program the built-in gps to guide me to my destination. After driving approximately 12 miles, I stopped at a rest stop. Upon restarting my vehicle, the entire electronic display including radio, climate control, back-up camera, gps and other safety features failed to work whatsoever. I immediately drove to the dealer who informed me that there would not be a fox for this for at least two weeks and that all of his other 2011 Edge customers were suffering the same problem. Calling Ford corporate, I was met with even less detail about the problem. They pretended that I am the only customer with this problem. Although the vehicle is drivable, that is all it can do and frankly, I am afraid to drive it because I don't what else may simply stop working. Ford refused my request for a loaner vehicle until this is resolved.

- Spring Valley, NY, USA