CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,418 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar light stays on even though door is closed which prevents doors being locked while vehicle in motion. Even though car is parked and turned off, interior lights stay on.
The contact owns a 2011 Ford Edge. While stationary, the vehicle experienced an electrical failure. The contact stated that the rear passenger door had a chip incorrectly installed, which caused the instrument panel to display "door ajar" even after the door remained closed. The contact stated that the interior lighting remained illuminated when the vehicle was off. Sam pack's five star Ford in carrollton, Texas was made aware of the failure and referred the contact to Ford. The manufacturer was made aware of the issue and stated that the VIN was not included in the recall. The failure mileage was approximately 60,000.
- The Colony, TX, USA
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2011 Ford Edge doors will not lock in drive when door adjar light is on - sensor issue with Ford vehicles in door - faulty door adjar switch when on will not let you lock doors and will not auto lock when putting in drive
Battery tested fine. When stationary the Ford Edge will not start and all warning signs for the vehicle are on. The radio turns is on and interior lights. Also, while in motion the car it all of sudden stops in the middle of traffic my neighborhood.
For months, this has been happening on a daily basis. Passenger side door ajar, randomly unlocking doors/interior & exterior lights flash/ alarm goes off and dash/touch screen goes on/off. Safety issue because interior lights can randomly come on at night... car has to be left unlocked or doors randomly unlock themselves.. and battery dies because lights and alarms go on and off all the time...all caused by this issue. Afraid this may cause other issues, possible fire hazard if there is a major electrical issue. Ford will not issue a recall because they say they haven't had enough complaints. They gave me a case # after the fifth month of calling them, only to deny it after I went to the dealership. Frustrated!
To whom it may concern, I have a 2011 Ford Edge limited that I bought from shultz Ford in wexford pa in 2014. I had wonderful customer service and couldn't ask for a better team to work with. [xxx] was a great salesman and treated me like I was his friend instead of a salesman. My experience was the best! in March of 2016, I was made aware of the apim module for my 2011 Ford Edge limited being extended from the original manufactures date. I notified shultz in March of 2016 only to find out that the warranty was expired by one month. It's not their fault by any means, but to me and my family it is a safety concern and also a liability. You see, I have 4 precious children and they are active and always playing from ages 2 to 9 years old. If they are playing in the yard I cannot see them when I put my Ford in reverse, and as you know in the past and now several children have lost their lives due drivers not knowing if anything is behind them. This is a huge safety concern for me and gives me anxiety thinking of this. I truly and honestly feel this should be a safety recall and not just an extended warranty repair. So at present day, my back up camera continues not to work and blacks out and I do not have any idea if anyone is behind me or not. It's very discouraging because I love Ford and the product that you produce. All I'm asking is that you will replace this apim module because Ford needs to ensure the safety of its customers and guarantee its cars are made well and functioning as they were intended. I look forward to hearing from you in the near future. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Door ajar sensor. The door is closed, dome lights are on while driving at night and battery continues to go dead as the lights won't turn off. $500 to fix and you just keep paying and paying and paying to fix a problem that should be a recall issue for Ford. It's certainly unsafe while driving at night, and getting stranded with a dead battery continuously.
The door ajar light is constantly on causing the interior lights to stay on after you get out of car and while you are driving. Also the car locks will not lock while driving the car and you can't leave the key in the ignition while parked but staying in the car. A bell will just keep ringing until you remove the key.
Display screen for back up process is dead. Dangerous safety concern. Screen is dead all the time. Main computer is faulty and needs to be replaced at huge expense.
The door ajar light stays on while the door is physically closed and latched. Due to this light staying on, the interior lights stay on, the doors do not automaticallly lock while driving, and when parked, the doors will not lock.
Driver door ajar light would come on even if the door was closed. I would attempt to close the door several times and it would not turn off the light. Discover it was an issue with the door latch which houses the sensor/switch for the ajar light. Interior lights would stay on while driving due to the vehicle thinking the door was open. My girlfriend has a 2008 Ford Edge and has the same issue with her vehicle. I purchased mine thinking Ford addressed this issue. Light has come on while driving and stationary.
Door ajar issue. Even when all doors shut, slammed shut, closed nicely, shows as driver door ajar. This is also when locking the car and arming the alarm
I have had my door ajar sensors malfunction 3 seperate times. This issue has been fixed twice under warranty. This 3rd time I have been quoted $800+ to fix this because now both doors are malfunctioning. This is a huge annoyance and a safety hazard. This makes my doom lights stay on and will not allow me to lock my doors while I am using my car, which is extremely scary.
A D V E R T I S E M E N T S
- Lansing, MI, USA