CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,418 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After using the passenger door, the door ajar light comes on even though the door is clearly closed. The door needs to be opened and closed for the light to turn off. When you turn the car off and the door ajar light is on, the dome light will stay on and drain the battery and the door does not lock.
On my 2011 Ford Edge, the driver's door ajar light stays on, even when the door is shut. This is causing my interior lights to stay while operating the vehicle or when I exit the vehicle, unnecessarily draining the battery. Additionally, this is a major safety issue as I am unable to lock the doors from my driver control panel (for example, if one of my children happens to open their lock, I cannot lock it again electronically). If I happen to not notice that they have opened their door, they could accidentally open it and fall out. Or, say I run up on a bad situation, I am unable to lock the doors automatically in a quick instance. Ford, please do the right thing and recall this item for a fix. Thanks
The door ajar sensor keeps alerting - although door is not ajar - when car sits for any period of time this drains the battery. Have had to replace battery twice. Too expensive to have dealer repair.
The passenger door sensor does not work and is causing the battery to drain. I have been stranded twice. The doors will not lock when the car is in motion. I am afraid when driving my car.
The rear door sensor has failed causing the car to think that the rear door is not closed. The driver has no way of knowing for sure if the door is truly open or closed making it a safety issue.
- Duvall, WA, USA
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This is the ubiquitous 'door ajar' alarm issue that Ford refuses to acknowledge. The door ajar light along with its associated warning chime and interior lights will turn on randomly. Sometimes I have to open and shut the door for several minutes to get the lights off so the battery will not run down and leave me stranded. On several occasions I have had to open and shut the door while driving in order to get this alarm to go off. There are youtube videos with thousands of hits on this issue as well as hundreds of online complaints; yet Ford will not voluntarily recall and fix this issue.
The "door ajar" alert and the interior cabin lights stay on even though the door is firmly closed. This happens when the car is stationary and moving. This is a danger at night as the interior lights make it difficult to see. The doors also do not lock due to this issue. I would also imagine the battery will wear down as a result of the lights staying on.
Door ajar signal stays on when door is closed. Dome lights stays on because the door ajar. Doors don't lock because of the door ajar. Had it fixed one time and now its doing it a second time.
Ford Edge door ajar latch issue indicator light stays on while door is closed dome light remains on inability to lock the vehicle faulty latch https://www.youtube.com/watch?V=8rlmgeehq38
The door ajar warning lights come on every single day for all doors. Constantly causing surmountable stress to driver. If unable to get the sensor to turn off, the doors do not lock while driving, which is terribly unsafe for driver and passengers. Also, because the dome light is connected to the door, the lights stay on draining battery. I've also had the door ajar sensor warning come on while driving down the road, when it was previously not on. There are also warnings "check fuel inlet", but there is nothing to check. The only problem is that the sensor has a problem! which then in turn makes the engine light illuminate because it thinks there is a leak in the fuel inlet, or perhaps thinks that the seal isn't closed because Ford decided the cap-less fuel inlet was a good idea. It's not!
Vehicle has begun to show driver door ajar at all times, even when slammed several times. This causes lights in cabin to remain on and drain battery when parked and even causes horn to begin to beep at all times during the day and night. Also causes doors to lock or unlock while driving or while parked and left unattended. Not secure for children to ride in car since locks are not reliable or to leave the car since you may return and vehicle has unlocked. This is very much a safety concern since it is impossible to back up or drive with the cabin lights on.
The door ajar light remains on, no matter how hard or soft I close the door, I must open and close it 3-7 times before the door ajar light turns off. If it doesn't, it remains on the entire time driving. I am unable to unlock the door with the remote sometimes, making it unsafe when I leave work late. Then unable to lock the door as soon as I get in since the car thinks my door is ajar. Very unsafe! this has been going on for months, mileage is at 73000.
The door ajar light remains on with the driver's side door, and now also the rear left door, when the doors are closed causing the interior light to stay on and making the door locks inoperable. The light staying on causes several issues...battery drain and the inability to lock the doors. This happens approximately 90% of the times now. It started around 47,000 miles and continues now at 52,000 miles (with the addition of the rear door doing it also at this point). There are numerous complaints about this on many websites without a permanent fix...even after replacement of parts. Not being able to lock the doors while driving in some areas due to the fact anyone could jump into the car not to mention the doors could be opened by children in the rear of the vehicle.
Door latch assembly malfunction is extremely unsafe especially when backing up at night. The front passenger side was repaired by the dealership but now the back door on the driver side is showing ajar therefore the interior lighting is on and making it difficult to see at night. Making things more difficult is that the back up camera has stopped working also.
Door ajar warning issue-of course warranty is over, Ford is really not trying to satisfy it's customers. I refuse to bring to dealership because they charge unreasonable rates and look for other issues not associated to my reason for bringing in the car. I will try to repair myself or bring to a mom and pop repair shop.
The contact owns a 2011 Ford Edge. After entering the vehicle on the front passenger side, the door ajar warning light illuminated. The contact reopened and closed the door, but the light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000. The VIN was not provided.
I was driving down a freeway ramp towards a stop light and pressed the brakes. The car didn't slow down. I had to step on the brakes completely applying pressure and the car did not come to a complete stop. There was a hissing noise that I heard from below the inside of my car near brakes. My car provide any warning of malfunction.
A D V E R T I S E M E N T S
- Biddeford, ME, USA