CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,418 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar light on, all doors are closed and the dome light stays on also. Visibility is hindered because of the dome light. Had the problem repaired a few years back and now the same problem has reoccurred. Faulty door latch was diagnosed the last time.
The door ajar warning lights stays on. This results in the dome light staying on while driving for a short period of time or after the car is off. Drained the battery once. Also, the door can not be locked. On a much more serious note, the dome light suddenly come on while I'm driving on the highway. This creates a very dangerous situation because I'm unable to see cars around me very well. I went to the Ford dealership in Feb, 2015 and fixed it once. However, this happens again recently. I really think Ford should address this issue!
I bought this car 2015 in the late winter. From the time I bought it the drivers door sensor would say its ajar. According to the dealer it would be about $1000 to fix. Tonight my auto door unlock doesn't work and neither does the key unlock the door. I'm stranded 30 miles from home. This is totally unacceptable. I will be letting anyone who asks to be extremely cautious about any Ford products.
Left rear door ajar light stays on. This results in the dome light staying illuminated. When parked this drains your battery and can leave you stranded. When driving at night the dome light greatly hinders your vision. I cannot verify if the door is fully latching when this happens. This is a safety concern and needs to be a recall!
My problem is with a 2011 Ford Edge. The door ajar light stays on all the time. The dome lights inside the vehicle will not go out and is hazardous when driving at night. The dome lights stay on while driving. I had to replace my battery and now I am afraid my new battery will run down and leave me stranded away from home.
- Jacksonville, FL, USA
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Eight times within the past 60 days we have been driving our car and with no warning it slows and will not pick up speed until we turn the ignition off and turn it back on a wrench appears in the dashboard, we haven't had any accidents but we are afraid to dive the car on the interstate its just a matter of time before we are in the wrong place at the wrong time and this happens.
"door ajar" light remains on the passenger side door. This causes car doors to stay unlocked, dome lights to stay on, draining my battery, unable to use the auto car start. Dangerous for my small children who can now open the door while I am driving
Driver door close sensor malfunction. Door sensor has door open warning light when door closed. Door sensor can fail while driving and unlock doors. Open door sensor keeps interior lop ignite on and drains battery. Door sensor keeps interior lights on and/or turns lights on when in motion.
The 2 front door switches work sometimes. When parked the car thinks the doors are open and keeps the lights on. Sometimes for no reason the interior lights turn on and it drains the battery. Plus when the switches are not working the car does not think that it is locked and will beep twice when locking the car. When the switches have failed the doors will not lock when driving. I have been stranded because the lights will just come on when in a store and the battery will drain down to where the car will not start.
Passenger door ajar warning began to come on in October 2015, even when the passenger door was shut. This has resulted in the dome lights staying on when I begin to drive the car. This creates a safety issue at night, as it has a very negative impact on my vision until the dome lights go off. When I park the car, shut it off, and close all doors, the interior lights stay on because of this problem. This has resulted in a draining of my battery. I have had to charge the battery on many occasions (6 times in the past week). This issue is fully responsible for me having to purchase a new battery yesterday, which cost nearly $200 installed. The battery draining because of this matter could be a serious safety issue depending on where I was and who was around when I needed a jump. Finally, the passenger door ajar indicator malfunction prohibits me from locking my doors when I am driving. This is a significant safety issue. I have to travel three times a week into a city with high crime and I cannot lock my doors!! I have this same problem with the rear left door ajar indicator, although to a lesser extent. Ford is aware that there is a big problem here and I feel they should be forced to recall these vehicles in the interest of the safety of the owners. It seems to be they could be liable in the event of an accident due to dome lights blinding a driver at night or if there was theft or injury resulting from doors not being able to be locked when driving. The repair is quite expensive and vehicle owners should not have to pay for this. This issue has made me dislike driving and owning this vehicle for the past year. Please force Ford to do the right thing and make them recall these vehicles. Thank you in advance for your time and attention to this matter.
The contact owns a 2011 Ford Edge. While driving various speeds, the door ajar warning indicator illuminated with the door closed. In addition, after the vehicle was parked, the interior lighting failed to shut off and caused the battery to become inoperable. The vehicle was taken to an independent mechanic where it was diagnosed that the door sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Door ajar sensor failed causing battery to die. Had to buy new battery and pay $500+ to replace door ajar sensor. The fed opened an investigation on October 3, 2016 to inquire about this widespread issue.
The sensor in my driver side door warns me that my door is "ajar" when all doors are shut. When this warning is on, I am not able to lock any doors in my vehicle (neither in motion nor parked) and I often travel with toddlers. The dome lights are also illuminated so it is almost impossible to see on the road at night.
Coming to a stop, putting vehicle in park, warning to put vehicle in park even though its already in park. It also has the door ajar problem I temporarily fix with spray lube
Drivers side door ajar warning light is on, even when door is closed. Door locks will not work, dome light stays on. This is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone.
Drivers door ajar warning light comes on instrument panel even after door is shut firmly. Must open and shut door several times to clear this warning. This problem was repaired once under warranty on 12/20/2012. Problem has returned this past week of since 10/19/2016. Original owner of vehicle.
A D V E R T I S E M E N T S
- Manchester, NH, USA