CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
Note: I'm generally good on batteries and get a lot of use out of them. Five years or more is not unusual for me, even here in frigid Minnesota.
I went through 3 batteries in two years 2011-2013
I think the real problem, is the battery is smallish for a car this size. It should have been twice as big to handle the weather and all the options on this car. Ford was chinzy with the battery and they are getting burned replacing the dam things.
Ford tried to tell me I was causing this by not driving the car enough. Ya right!
We have replaced two batteries. The Door Ajar senses the back right door is always open. While driving all lights come on and the doors can not be automatically locked only manually. With it sensing the doors are open, lights never turn off and battery dies. We had to buy a charger to carry with us so we can always boost up to start and the batteries can take so much boosting before they completely go bad. My issue started March 2015 and my issue is still ongoing. Awesome vehicle without this issue.
I bought the car from a Ford dealer. The first issue was the door switch that they fixed. Since then I have had problems with the car starting. As soon as the weather gets colder the battery dies. There is a "Battery Saver" alert that comes on the video screen and I know it's going to be a problem. I have had it to the dealer a few times and they don't know or care that it is a problem. They have changed the battery, I've changed it once too. It starts and runs all summer perfectly. This is the third year that I have been having the issue. The issue is back this fall and I'm ready to chuck my 20 year history with Ford and the Edge especially and buy something more reliable.. Any suggestions?
WD-40 and it helped for a few days but comes back, going to change sensor in door hope that's the end of it but after reading the other complaints not all that optimistic.
Not only is this an annoying problem, it's a safety concern. While driving, the door locks will not engage, so the child safety locks in the backseat are not working, and anyone can just open my door and jump into my car at anytime my vehicle is sitting at a stop. Another safety issue is I cannot lock my car doors when I park it, because it senses that a door is open and will immediately unlock the doors. If I set the alarm, it will set for a minute or so, then unlock again after a short period of time due to the sensor.
IF there is a time that the door sensor is working and I am able to set my alarm, for no apparent reason, the sensor will disengage (and this happens frequently in the middle of the night) the alarm will to sound thinking that the door has just been opened.
Another safety issue is the dome lights staying on until the car moves a certain distance, but in the case of backing up at night, it is almost impossible to see behind you with the dome lights on in your face.
I have had to replace my battery now 3 times since I purchased it on 07/04/2012 due to the continuous draw from the lights staying on after the vehicle is shut off (the computer thinking that the door is still open the interior and some exterior lights stay on for an extended period of time).
- cathyshull,
Red Rock, AZ, US
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I HAVE BOUGHT A DEATH BED THAT'S WAITING TO HAPPEN ......AND WHEN IT DOES SOMEONE IS GOING TO BE SUED.....I HAVE SO MANY PROBLEMS WITH THIS SUV, I WILL NEVER BUY OTHER FORD. AFTER TRYING TO GET IT LOOKED AT AND NOT GETTING RENTAL AND FORD HEADQUARTERS .. MORE OR LESS SAYING THEY WILL NOT DO ANYTHING ABOUT IT TELL MORE PEOPLE COMPLAIN OR DIE..
Update from Mar 23, 2015: I WAS COMING HOME FROM OUT OF TOWN. BEING A SINGLE MOM OF A DAUGHTER THAT'S WEN YOU WOULD HOPE AND PRAY YOUR SUV IS SAFE....WELL GUESS WHAT? IT IS A DEATH BED .. JUST WAITING . MY SON WAS DRIVING HIS CAR BEHIND ME, COULD SMELL MY CAR LIKE SOMETHING WAS BURNING A WIRE BURNING SMELL . CALLED ME AND TOLD ME TO PULL OVER AND GET OUT ..I REMIND YOU I HAVE MY DAUGHTER WITH ME GOING DOWN A DAMN HWY (220) IF YOU HAVE TO KNOW. THREE HRS AWAY FROM HOME AND YELLED AT HER TO GET OUT AND WHEN I OPENED MY DOOR THE SMELL WAS SO BAD I COULD NOT DRIVE HOME.....I WENT THROUGH TWO BATTERIES, SEAT BELT DRIVE SIDE DOES NOT WORK , IT WILL NOT START A LOT LATELY. IF I WAS TO HAVE A RACK AND HAD TO GET OUT THE BACK I COULD NOT OPEN IT, NOR COULD ANYONE FROM THE OUT SIDE . WHEN THE CAR JUST STOPPED DOING ANYTHING. YOU CAN NOT, REPEAT CAN NOT, OPEN THE TRUNK .... I HOPE YOU HAVE SOMETHING TO BUST THE WINDOW THAT'S THE ONLY WAY YOU WILL MAKE IT .... AND CALL THE SOB THAT MAKES THEM AND THEY CAN'T DO ANYTHING. NOT ENOUGH COMPLAINTS? ARE YOU KIDDING ME?
This is the third time that our battery has died. No apparent reason. The first time was in February, the dealership told us that they could not identify anything wrong with the car, and they thought the battery was defective and replaced it. The second time was in July, same as the first. Now it has happened again with no apparent reason.
A D V E R T I S E M E N T S
Note: I'm generally good on batteries and get a lot of use out of them. Five years or more is not unusual for me, even here in frigid Minnesota.
I went through 3 batteries in two years 2011-2013
I think the real problem, is the battery is smallish for a car this size. It should have been twice as big to handle the weather and all the options on this car. Ford was chinzy with the battery and they are getting burned replacing the dam things.
Ford tried to tell me I was causing this by not driving the car enough. Ya right!
- dernesto, Kewaskum, US