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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

9.5

really awful
Typical Repair Cost:
$2,470
Average Mileage:
134,200 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. replace cooling fan (2 reports)
  2. replace the engine (1 reports)
  3. replace timing chain (1 reports)
2011 Ford Edge cooling system problems

cooling system problem

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2011 Ford Edge Owner Comments

problem #4

Jul 132020

Edge Limited

  • Automatic transmission
  • 166,000 miles

A D V E R T I S E M E N T S

While sitting in the car to quickly complete my online food order for curbside pickup, the temperature gauge suddenly shot up to high. I turned it off and opened the hood. My husband checked the antifreeze and saw that appeared to be a little bit low - not too low to warrant the temperature gauge reading high though. He took his truck and went to buy antifreeze while I stayed with the Edge. Once he added more to it he noticed that it was leaking and leaking a lot. That was when he decided the water pump was broke and we would have to leave the car, call mechanics and a tow.

After calling several local mechanics who refused to do the repair because "it is way too difficult and requires specialized tools in those vehicles" we had to call up Ford. Ford first quoted me $3000 for a new water pump. Then they called back and said that "oil" had gotten into the engine and I would have to replace the engine. It is now a $4-5,000 repair to replace the engine with a used one. There was no warning. No alerts. Just all of a sudden a catastrophic failure to the entire vehicle due to the design on the vehicle. The water pump should not be placed where it is in this vehicle. It should not destroy a vehicle. Ford now only designed this vehicle to force customers to come to their service department for repairs - they also designed it so that a simple $200 water pump repair leaves customers like me trying to figure out how to pay for these repairs or tow it home and continue my monthly payments on a dead vehicle. This is a disgrace!!!

- Mike & Stacy R., Palmyra, VA, US

problem #3

Jun 012018

Edge Sport 3. 5

  • Automatic transmission
  • 160,609 miles

It really sucks because I can't turn my air conditioning on in the summertime because it overheats. I change the fan twice.

- Bessie V., Adelanto, US

problem #2

Sep 022017

Edge Limited

  • Automatic transmission
  • 77,000 miles

The original cooling fan wasn't working properly. One of the fans wouldn't come on like it was supposed to. This caused my car to overheat. It only happened when I was stuck in traffic or when my car was idling for a few minutes. First, it would make the AC blow hot/warm air. Then if I was still stuck idling, it made the engine overheat.

I went to a Ford dealer to get the problem fixed and hoped it was covered under my warranty. But of course it wasn't. I was told that the labor and parts would be $1100. The cooling fan had to be replaced.

I did some research and found that the part online was only about $230. My husband knows how to work on cars. So we decided to go that route. I had to pay $105 diagnostic fee to the dealer. We bought the new fan from OReily's for $230 and in 30 minutes, my husband had replaced the fan. O'Reily's said that the part we bought was a "factory" part.

Two weeks later, my car started doing the exact same thing while I was stuck in traffic. I went to a trusted mechanic in my town to get his opinion.He said he immediately knew what the problem was.

He told me that in the past month or so, he had four Ford Edges come in with the same problem. He asked me if we replaced the fan with an aftermarket fan. I told him yes. He said, "you MUST use the fan from the factory. An original genuine part from the dealer." He said the other four Edge's had the same thing and when they replaced the aftermarket fan with the dealer fan it worked fine.

He said that the problem was a control module on the fan. He said that the aftermarket modules just could NOT handle the power or something required (please forgive my lack of technical terms as I know jack about car parts). Unfortunately, the modules are NOT sold separately and you must buy the entire assembly in order to replace it.

We called the dealers in our area and the cooling fan assemblies ranged in price from $430 - $500+. Luckily we have friends in certain places and we were able to get the original genuine/factory part for a price of $385.

We just did this yesterday, so I've yet to see if this actually fixes the problem.Last time we replaced the fan it took a couple of weeks to mess up again. But I'm writing here because I've seen TONS and TONS of complaints about this same exact issue with many people on Ford Edges. In my opinion, if this is such a common problem, this should be a recall thing and Ford should have to pay for it. I've already spent over $700 on this problem. And that's only because I'm lucky enough to know people that can do it cheaper. Otherwise I would've had to fork out $1100. That's A LOT of money for a problem so common that its obvious Ford should be fixing this.

There! I said my piece and maybe something will come out of it.

- pawsjewl, Waxahachie, US

problem #1

Apr 102017

Edge SEL V6 3.5L

  • Automatic transmission
  • 133,000 miles

Normal water replacement not the price of rebuilt or new engine. If it was a 4 cycle engine the water pump is external and normal cost. Timing chain suppose to last the life of the engine, water pump assembly cost $118. Labor hours per book can be 24 hours or more. I can not believe any car mfr would stuff a engine side ways to create a very expense repair. Otherwise, my wife and I love our Edge.

- William B., Chantilly, VA, US

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