Brakes go all the way to the floor..especially does it in wet, snow, icy weather. Few times it had done it on dry road..but this problem has been happening since October 2019..lastest incident was 01/10/2020..

- Manhattan, KS, USA

I had break issues where the pedal was tight and it took a lot of pressure to stop. Took it to the dealer resulting in the break booster being replaced under warranty. Maybe 3 months later I had more problems breaking. This time the pedal was soft and would travel to the floor while breaking. This time the dealer says it's the hydraulic control unit. Sounds like both parts should be under warranty and replaced at the same time.

- Whitsett, NC, USA

During everyday driving the brake peddle appears spongy. Upon applying brakes you hear a hissing sound and the peddle must be pushed several inches prior to the feel of brakes being applied. This is a dangerous condition which needs to be addressed through a recall to prevent injury or death.

- Fort Worth, TX, USA

I was driving my vehicle normally and then I applied the brakes the pedal went to the floor and the car did stop. I took it to a repair shop and they said it could either be the ABS module or the brake module.. I took it and to another shop but they did not know what caused this problem.. I then took it yet to another. They ordered a control module and a brake module and installed them on December 19, 2019 at a cost of $1500 dollars.

- Apex, NC, USA

For several years we have been having problems with the brakes where the pedal would just randomly go to the floor and the brake response would almost go away completely. Usually once the car was shut off the brakes would come back and be fine again. They got really bad a little over a year ago and we went to a dealership after learning about a service bulletin for the brake booster. The dealership thought that could be the problem. So on 8/9/18 with 99,703 miles on our car the brake booster was replaced under the extended warranty Ford issued. We thought the problem was fixed until 11/26/19. My wife was leaving work and it was a little icy. She activated the ABS leaving her work parking lot and the pedal again went all the way to the floor. This time it did not come back. The vehicle was operational but the brake pedal had to be pushed all the way to the floor to work. The car was again taken back to the same dealership who told me they had 3 other vehicles come in with the exact same problem in the last week. After bleeding the brakes and running tests it was determined that the hydraulic control unit that controls the ABS system was malfunctioning and needed to be replaced. The vehicle now has 127,000 miles and the cost of this repair is $1800. We have contacted Ford multiple times after doing to searches on the internet and figuring out that this is a common problem that Ford is aware of and will do nothing about. Our calls have fallen on deaf ears at Ford and their customer service department could only say they are sorry for the problems we are having and there is nothing they can do. Brakes are a pretty important part of the car and I have never seen a car with more brake issues than our Edge and Ford could care less. This was the first Ford I've ever purchased but I can guarantee you it will be our last.

- Waverly, NE, USA

My brakes have become very squishy and barely stopping NY car.I hit the brakes hard in traffic on the highway and the car barely stopped. You have to press the peddle clear to the floor for any reaction. Took to shop. Replaced the master cylinder and the brake booster and the lroblem continues. The shop isn't sure what could be the problem. After internet research it appears there is a module problem and this is been happening with this year of Edge very frequently. This is a very dangerous situation and needs adressed!

- Celina, OH, USA

Driving home from work and went to apply the brakes and the brake pedal went all the way to the floor..pumped them so it would stop..then drove well under spoed limit until I got got home..1st time it happened was October 2019 coming home from work.

- Manhattan, KS, USA

Having issues with braking where the brake pedal will go to the floor and is soft. It is very scary when I have to brake quickly and car doesn't want to stop whether in town or the highway. Brake booster was already replaced due to a previously recall. However, this did not completely fix the problem. It already caused issues where brakes were completely replaced and cost $800. Now, the dealership is stating that it will cost $1500 to replace the hcu unit. I am amazed that so many other individuals are having the same issues I am having. I've never had this issue with a car.

- Garland, TX, USA

During braking there is a hissing sound emanating from the area in front of the brake peddle. The braking action of the car is severely diminished causing reduced braking application during each phase of braking I.e. emergency stopping, normal stopping. This is a safety issue that requires immediate attention. This occurs on each application of the brakes.

- Fort Worth, TX, USA

Brakes intermittently go all the way to floor with no warning while driving on city streets (traveling straight). Car does not stop. Brake failure has happened twice recently, once when going over a railroad track (big bump), and once for no apparent reason. Took to Ford, and it took them a day to look at the vehicle, and they could not reproduce the issue. They checked all the parts of the brake system and could not find any issue.

- Minnetonka, MN, USA

When pushed on, brakes petal depresses without breaking sometimes, but othertimes works just fine.

- Walcott, ND, USA

The contact owns a 2011 Ford Edge. While driving 45 mph, the contact attempted to brake, but the brake pedal traveled to the floorboard. The contact had to stand on the brake pedal to stop the vehicle and keep it from crashing into other vehicles. Hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452, (877) 475-0721) was contacted and stated that there were no recalls on the vehicle. The dealer wanted to charge $1,700 for a brake booster repair. The contact purchased a bumper to bumper warranty and the dealer stated that they would check to see if the warranty was still in effect. The manufacturer was not contacted. The contact researched the brake failure online and found several complaints, but no recalls. The failure mileage was 60,980. The VIN was unknown.

- Virginia Beach, VA, USA

The contact owns a 2011 Ford Edge. While driving 45 mph, the anti-lock brake warning indicator illuminated and the cruise control failed to function. When turning the steering wheel to the right, the contact heard an abnormal noise coming from the brakes. The vehicle was taken to pallotta Ford Lincoln (located at 4199 cleveland rd, wooster, oh 44691, (330) 345-6600) where it was diagnosed that both front axles and front stab links needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 161,500. The VIN was not available.

- Orrville, OH, USA

While driving under various conditions we experienced intermittent break failures where the break pedal will depress to the floor and breaking power is greatly reduced to the point where stopping becomes an issue. We've experienced this malfunction on highways, city streets and in a parking lot under various weather conditions. There was a recall to replace the "booster box" that was completed on the vehicle in July of 2017. The issue began in June of 2019 and continues.

- East Norriton, PA, USA

When driving, at any speed, brake pedal intermittently/randomly becomes soft, and goes to the floor when depressed, with little to no reduction in speed. Pumping the brakes is required in order to stop. There is no associated noise, as some have reported (such as hissing or sucking air). The mechanic is unable to accurately diagnose or duplicate the issue at this time. He reports that it could be the master cylinder or the hcu/ABS module, but at this time we'd just be throwing parts at a problem. No trouble codes are present and all brake system pressures were normal during his troubleshooting. Current mileage is 108,000. This is my wife's car, and she regularly Transport our kids in it, so to have this type of failure present with relatively few miles is disconcerting.

- Highlands, TX, USA

The contact owns a 2011 Ford Edge. While driving at low speeds, the brake pedal felt spongy and depressed almost to the floorboard. The vehicle was taken to grieco Ford of fort lauderdale (1333 N federal hwy, fort lauderdale, fl 33304, (844) 648-2686) where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 70,100.

- Boynton Beach, FL, USA

Could not stop. Had to use both feet on brake to stop. Good thing I was only backing out of my driveway. Had to have brake booster replaced. A brake booster should last the life time of the car and not be replaced. My Edge in a 2011 with 119,000 miles. We never received any letter about this being a problem on the Ford Edge.. shouldn't Ford reimburse us ?

- Owasso, OK, USA

The contact owns a 2011 Ford Edge. While driving approximately 20 mph, the brake pedal traveled to the floorboard without warning. The contact pushed the brake pedal with force and slowly continued to drive. The vehicle was taken to bohn Ford (504-347-7000, located at 3737 lapalco boulevard, harvey, la 70058) where it was diagnosed that the hydraulic control unit failed and needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The contact was transferred to NHTSA. The vehicle was not repaired. The failure mileage was 58,000.

- Westwego, LA, USA

In July 2017, experienced hard to press brakes with hissing noise, warranty extension provided to replace brake booster, 27 months later, similar issue, brakes work but pedal continues to floor. Recommeneded master cylinder replacement by dealership and independent mechanic, replaced and still having the same issue - diagnosis is that it is again brake booster which was only covered for a single repair and warrantied for 12 months. No recourse from Ford despite many reports of this issue from other customers, expensive and dangerous failure.

- Longmont, CO, USA

With out warning the brakes will go out after a few days they work again. No one knows why. They can not find any reason fore this. This has happened 7 times this is a safety problem and needs to be addressed promptly. This happens when driving this car.

- Camden, SC, USA