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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
48,698 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 6 of 9)

« Read the previous 20 complaints

problem #77

May 082016

Edge

  • 60,356 miles

A D V E R T I S E M E N T S

Door ajar warning. There's a common issue with many Ford where there's an issue in the door latch assembly that triggers the door ajar warning light and leaves the dome lights on. This is a safety issue if one is trying to reclose the (already closed) door while the car is moving and the dome light remaining on affects night vision. This happens after car is started and remains all the time the car is turns on - in motion or not

- Red Bluff, CA, USA

problem #76

Feb 112015

Edge

  • 69,000 miles
Driver door latch has failed twice.

- Madison, TN, USA

problem #75

Feb 042016

Edge

  • miles
Back camera not working properly, doors will not lock properly, fear for children and door unlocked

- Madison Heights, VA, USA

problem #74

Apr 222016

Edge

  • miles

A D V E R T I S E M E N T S

Faulty driver side door latch assembly. Ford knows of issue in tsb's. doors won't lock at highway speeds due to door ajar being sensed.

- Sobieski, WI, USA

problem #73

Jul 222015

Edge

  • 90,000 miles
The driver side front door latch isn't working properly, I will be driving down the road and all my interior lights will come on and a message will appear and it says my door is open, this is very unsafe because it has happened at night, it is very distracting to drive at night with all the interior lights and you have to wait until they go off, this issue has to be fix asap. I've read this is a common problem with the Ford Edge and many other models for makes.

- Warrenton, VA, USA

problem #72

Mar 072016

Edge

  • 29,093 miles
We had the oil changed by Ford dealer here in winchester, tn and every since then, when I get in the car and close the drivers door closes, but a notice on the dash states " drivers door is ajar". no matter how many times I close the door, the message stays the same. Once in a while it will go away.

- Winchester, TN, USA

problem #71

Mar 282016

Edge

  • 92,000 miles

A D V E R T I S E M E N T S

Driver door ajar warning stays on and the interior lights stay on for about 5 minutes after beginning to drive. They do stay on for about 15 minutes after parking. The car alarm will randomly go off because of the door ajar issue.

- Monroe, OH, USA

problem #70

Nov 222015

Edge

  • 52,000 miles
Door ajar signal stays on when door is closed. Have to open and shut door many times to get the signal to go off and the door to lock. I complained about this problem about 2 years ago to Ford they did something and it worked now it is doing it again.

- Las Vegas, NV, USA

problem #69

Feb 292016

Edge

  • 59 miles
Driver door is open, when it is clearly closed causing the dorm light to stay on. The can be stationary or in motion.

- Inglewood, CA, USA

problem #68

Mar 012016

Edge

  • 25,000 miles
Driver side door will close properly and lock. Interior lights remain on in car, draining battery. Had fixed three years ago and problem has returned. Researched and found this is a common problem with this car. Should be recalled.

- Shelton, CT, USA

problem #67

May 012013

Edge

  • 28,650 miles

A D V E R T I S E M E N T S

Door ajar light comes on with all doors closed. The drivers door is the one affected. This turns on the dome light which can cause the battery to drain leaving a person stranded. Also, it causes the brake and parking lights to come on with no one in the vehicle. The door ajar light also prevents the doors from locking with the key in the ignition. The door ajar light comes on whether the car is turned on or not. The dealer said that they have to replace the drivers door latch. I had Ford repair this problem in the past. I have it in the Ford dealer again today for the same repair. I've uploaded the receipt from first repair. My car is still being worked on at Ford dealership and I don't have the receipt yet for the second repair. I think this should be a recall on this vehicle.

- Burleson, TX, USA

problem #66

Feb 232016

Edge

  • 68,000 miles
Driver's door ajar switch is failing causing the door ajar warning light to be illuminated and the inability to lock the vehicle's doors when driving or when parking vehicle. Search on internet indicates issue is widespread on this vehicle line with repair costs in the $30-$500 range. Vehicle has 68,000 miles.

- Somers, CT, USA

problem #65

Jan 112016

Edge

  • 75,000 miles
Driver side door ajar warning light remains on and all doors will not lock until door is slammed repeatedly until warning light goes off. Interior dome lights remain on also.

- Edmond, OK, USA

problem #64

Feb 222016

Edge

  • 109,000 miles
Door ajar light is on and dome lights stay on. Car wont start at times.

- Chincoteague, VA, USA

problem #63

Feb 102016

Edge

  • 53,000 miles
Door ajar warning when door is shut.

- Severna Park, MD, USA

problem #62

Feb 062016

Edge

  • 49,352 miles
Drivers side door indicator comes on as soon as car is runningshowing drivers door ajar. Also door lock won't engage while this indicator is on. I have to open and close door repeatedly until indicator turns off and doors lock.

- Des Plaines, IL, USA

problem #61

Jan 052016

Edge

  • 51,000 miles
Without any forewarning, we were driving along and heard and felt several loud pops coming from under the hood. When we stopped, we found a broken windshield, the passenger side wheel/tire had collapsed into the wheel well, and the engine hood was pushed up roughly 6" above where it's supposed to be. Upon initial inspection, we noticed that the passenger side strut tower, which is of a ridiculously weak 2-piece design, the 2 pieces had completely separated from each other. No potholes or other road hazards were hit, we were driving in a straight line. The approximate 9 spot welds holding the two pieces of the strut tower together completely separated. When the vehicle was inspected by 2 separate shops, both claimed that was absolutely no damage to any other suspension components, including control arms, ball joints, sway bar, sway bar end links, or anything else that would've caused the strut tower to break in such a fashion. Several incidents of this have been reported online and references can be shared upon request.

- Wauconda, IL, USA

problem #60

Jan 012016

Edge

  • 44,000 miles
Driver door ajar alert remains on all the time, even though the door is shut and latched and prevents the doors from locking with the automatic lock buttons and keyless entry pad.

- Gardner, KS, USA

problem #59

Dec 032015

Edge

  • 77,000 miles
Door ajar sensor stays on for driver's door, interior lights won't go off and creates a night driving hazard, locks won't lock while in the car and this is all because of a faulty latch. Ford is aware of the problem and even has a bulletin out about in which I found in the all data system but won't do anything about it. Labor alone to fix the problem was quoted to me as $300 from my local dealership.

- Paducah, KY, USA

problem #58

Dec 102015

Edge

  • 73,000 miles
At approximately 73,000 miles the 'door ajar' warning light began coming on occasionally even though the door was securely closed. Reopening the door and slamming it seemed to overcome the problem, but it became more frequent. When this happens, the auto door locks do not engage once the vehicle is moving. The dome lights would also stay on after exiting the vehicle. There is a limit switch internal to the door latch assembly that senses the door latch position and triggers the warning light. This component can only be replaced by replacing the entire door latch module. The repair cost by a dealer is prohibitively expensive for many people ($500+). those who choose not to repair it will not be alerted if their door is not latched as the warning light will be on all the time.

- Livonia, MI, USA

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