CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.7
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,333 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Edge. The contact stated that the instrument panel lighting remained illuminated and the "door ajar" message was displayed. In addition, the dome light remained illuminated. The failure recurred numerous times. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 132,000.
Door ajar light stays on. Not sure if door is opened or closed driver side.. worried that the door will open while driving. Battery has died in the car already because the interior lights stay on.
The contact owns a 2011 Ford Edge. While the vehicle was parked, the driver side door was closed and the door ajar warning light illuminated. The interior lighting remained illuminated when driving, which drained the battery. The vehicle was taken to a dealer where it could not be evaluated. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.
The contact owns a 2011 Ford Edge. The contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. The door ajar indicator illuminated even though all doors were closed. The contact stated that the lights were able to be switched off after several attempts. In addition, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Updated 04/20/16 updated 6/6/18
The contact owns a 2011 Ford Edge. The contact stated that while driving at approximately 30 mph, the door latch indicator fractured, the dome lights would not shut off, and the doors would not unlock. The failure recurred on multiple occasions. The vehicle was not repaired or diagnosed. The manufacturer was not notified. The VIN was invalid. The approximate failure mileage was 65,000.
- Highlands, TX, USA
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The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver side door, the ajar door warning light remained illuminated. The contact stated that the interior dome light failed to power off, causing a glare while driving at night. The failure recurred numerous times. The vehicle was not taken to a dealer. The manufacturer was made aware of the issue. The failure mileage was 30,000. Updated 03/17/15 updated 06/18/2015
Having an issue with the drivers door sensor. Door sensor still shows the door to be ajar even after several attempts to close. Sensor picks up that the door is closed about 1/3rd to 1/2 the time you attempt to close. Sensor not functioning properly will allow a warning light in the dashboard to stay on until recognized. The main problem is it keeps the dome light illuminated until you continue to close and the sensor picks up. I have an issue with the sensor coming on and showing ajar while driving. With the dome light coming on, I'm not to happy about not being able to drive at night. Found through chat rooms and forums that several other complaints pertaining to this issue, with no fix from Ford. Ford dealer service reps have known it is a problem, but just say to call Ford to see if the problem can be covered. Ford district rep., when told of the problem was asked why there is not a recall for this issue. I was told that Ford does not issue the recall, it needs to come from NHTSA. So hopefully by having to file a complaint to receive some action will show more numbers as to this faulty safety sensor. The other issue would be if the part replaced is going to be the same part number that people are having trouble with. I would be just waiting a few more years for the same issue to arise. Or have they changed the part to rectify the problem. That remains to be seen as I have no alternative but to have the part replaced at $394. Although I am 6000 miles under warranty, I am 2 1/2 months past the 3 years.
The contact owns a 2011 Ford Edge. The contact stated that while attempting to lock the doors, the door locks failed to stay lock and unlocked without manual force. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 49,000. Updated 11/12/13 the consumer stated the driver ajar light stayed on constantly. Therefore, the doors would not lock. Also, the interior lights remained on after the vehicle was turned off. Updated 11/19/13
The contact owns a 2011 Ford Edge. The contact stated that the interior light remained illuminated after the vehicle was turned off and locked. The vehicle was taken to the dealer, but was not inspected because the dealer stated that there was not a recall for the vehicle. The contact stated that the door had to be closed four or five times before the interior light shut off. The vehicle was not repaired. The failure mileage was 10,000 and the current mileage was 41,000.
A D V E R T I S E M E N T S
- Grove Port, OH, USA