The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the alarm independently activated due to the passenger's side door being ajar. The contact received a field service action number: 19N09 (latches/locks/linkages) from the manufacturer as part of a customer satisfaction program. Levittown Ford located at 3195 hempstead tpk, levittown, NY11756, and was contacted and the contact was informed that the field service action was specific to the driver's door and not the passenger's door. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.

- Plainview, NY, USA

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light was illuminated. The contact became aware that the driver's door outer door handle was fractured. The contact modified the door handle with duct tape to be able to lock and unlock the door. The contact received notification NHTSA campaign number 10V516000 (latches, locks, linkages) however, the fractured door handle was not covered. The failure mileage was 83,000.

- Fresno, CA, USA

The contact owns a 2011 Ford Edge. The contact stated that the front driver's side door ajar warning light illuminated whether the door was closed hard or softly. While traveling 10 mph, the contact stated that the automatic locking feature failed. The contact also stated that the warning light illuminated, causing the battery to deplete. The approximate failure mileage was 55,000.

- Gwinn, MI, USA

The contact owns a 2011 Ford Edge. While driving at various speeds, the interior lights remained illuminated and the passenger and driver side door ajar warning indicator illuminated on the instrument panel. The contact stated that the doors would not lock. The vehicle was taken to the dealer, but the details of the diagnosis could not provided. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 71,000. The VIN was not available.

- Markham, IL, USA

The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light repeatedly illuminated. In addition, the contact stated that all four doors failed to lock when the vehicle was being operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 77,517.

- Bruce, MS, USA

The contact owns a 2011 Ford Edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/18/15

- Ithaca, MI, USA

The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Liberty Township, OH, USA

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lithonia, GA, USA

The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.

- Chicago , IL, USA

Faulty door latch, causes the door open warning light to stay on. Had to have the latch replaced two years in a row.

- Dunellen, NJ, USA

The drivers side door locking latch indicates the door is still open when in fact the door the closed. The dome lights will not shut off, all doors will not automatically lock when put into drive. The door has to repeatedly slammed for the sensor to realize it's closed.

- Mount Prospect, IL, USA

The contact owns a 2011 Ford Edge. The contact stated that the doors failed to lock while driving at various speeds. In addition, the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

- Niles , MI, USA

The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated and the automatic door lock system failed to function properly. Also, the contact mentioned that the failure caused the dome light to stay illuminated while the vehicle was in motion. The failure occurred daily. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The manufacturer was notified of the issue. The failure mileage was 29,513.

- Amarillo, TX, USA

The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are shut correctly. If you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. Also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. This is concerning given that my daughter rides in the back seat. This has caused battery to be drained.

- Portsmouth, RI, USA

The drivers door is closed but the switch indicates open so the doors do not lock; the dome lights stayed on when driving after dark and made it difficult to see. Also, the dome lights stayed on and ran the battery down overnight.

- Clio, MI, USA

At first, about a week or so ago, door lock sensor indicated right front door not closed. Warning appeared on dash. Automatic locking at 10 mph ok happened for a while, but within past few days, auto lock does not happen. In fact, if door locked manually after starting, all doors automatically unlock within seconds--whether vehicle parked or in motion (with ignition on). In short, locking doors is not possible and all doors are unlocked while driving. Locking doors is only possible when vehicle is parked and motor is off.

- Arlington, VA, USA

Driver door latch reports door ajar when door is closed. This prevents doors from being locked while moving. This causes dome lights to stay on after parked and inability to use touch lock features.

- Columbus, OH, USA

Door ajar light stays on when doors are closed. Doors wont lock while driving. Hazard when children are in the vehicle. Slamming door 10 times wont help. Have to manually lock door when exiting car. Alarm wont work if door wont lock.

- Detroit, MI, USA

The drivers door ajar warning light remained illuminated. The doors are unable to lock. Sometimes the light will go off while driving and the doors will lock, but sometimes it will come back on and the doors will unlock again.

- Columbia, SC, USA

The contact owns a 2011 Ford Edge. The contact stated that the driver's door ajar warning light remained illuminated. The contact mentioned that occasionally the drivers door was able to be locked however the door unlocked independently when the vehicle was in motion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000 and the approximate current mileage was 65,000.

- Pottstown , PA, USA