I purchased my 2010 Ford Edge the first week of May 2011. Within three days I noticed that the vehicle would accelerate suddenly, and the RPM would jump from 1500 to 3500, then back again. This happened several times. I called the dealership where I purchased the vehicle, and they stated I could take it to any Ford service dept. I did just that and was told nothing was wrong with the vehicle. When I went to retrieve my newly purchased Ford Edge, there was a four inch gash in the right side of the hood. They denied that the gash happened at their service dept. When I pulled away from the service dept. The vehicle did the same surging forward and the RPM's jumped again. I called the service dept. Asap! they had me return immediately, and I went through hell to get a loaner car while my vehicle sat in the service dept through the weekend. On Monday of the following week, the service dept mgr called me to let me know that they couldn't find anything wrong with the car. When I picked up the Edge that evening, I had the serviceman ride with me. My Edge did it again, and I demonstrated how it also did it while set on cruise. This was not a slip of my foot as assumed by the service mgr. They did not fix the issue, but only stated that this is normal for this vehicle. This is not normal when I'm subjected to an accident due to a surging vehicle. I was almost hit while merging as my Edge would not immediately accelerate, then boom it shot forward where I needed to apply my brakes or hit the car in front of me. I still experience this surging at least three to four times a week. I'm waiting for my accident!!!!!

- Mcfarland, WI, USA

Sudden, unintended acceleration of my 2010 Ford Edge vehicle: I turned into my house driveway at approximately 5 to 10 miles/hour speed. As soon as I turned into my driveway, the car suddenly and unintentionally accelerated. I could not control the car. I swerved to avoid my garage, but ended up damaging badly one garage door and the outer corner of my garage wall. The car then crashed against a tree in my lawn and came to a stop. There was bad damage to the front of the car. I was the only one in the car. I was not hurt. There was no injury to anyone else. I called in the police. When the officer asked me what happened, I told him that I might have accelerated the car in error, but I was not sure if there was an electronic problem with the car. In the month preceding the accident, on 2 or 3 occasions, the RPM gauge in the car will suddenly jump from approximately 1500 RPM to approximately 3500 RPM for no obvious reason, there will be a slight jerk in the car but no acceleration of the car. Within a few seconds, the RPM will go back down to approximately 1500 RPM by itself. I did not remember these incidents when I spoke to the investigating police officer. These 2 to 3 episodes in the month preceding the accident makes me suspect that the problem is not due to human error, but due to an electronic problem with the car. My insurance company has evaluated the damage to my car and my home and is in the process of settling the claims. The car is in the collision shop recommended by the insurance company and is considered repairable. However, I am not comfortable driving this car again until a problem in the car is ruled out. I E-mailed Ford Motor Company customer relations. They promised to respond within 3 business days, but have not done so. Hence, I am contacting NHTSA.

- West Bloomfield, MI, USA

I purchased a 2010 Edge limited for a gift & the next day I noticed the strong odor of antifreeze coming from the heating system. My wife also noticed the same odor when she drove it christmas day. She has taken it to the dealer it was purchased from & the local dealer & both say they can not find any problem. It is very noticeable when the engine is cold, then comes & goes through out the day. Being a mechanic for over 35 years tells me the heater core and or related components have a very small coolant leak. We have to crack a window or open the sunroof when the heat is on to let the fumes escape or you can stand to be in the car.

- Flowery Branch, GA, USA