This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Edge. The contact stated that the driver's door failed to close and the door ajar warning indicator illuminated. The vehicle was taken to townsend Ford (340 main St, townsend, MA 01469, 888-708-7319) to be diagnosed, but they were unable to duplicate the failure. The vehicle was taken to acton Ford (76 powder mill rd, acton, MA 01720, 978-897-7000) where it was diagnosed that the latch assembly and housing switch needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 63,000.
The contact owns a 2010 Ford Edge. While driving at an unknown speed, the door ajar warning indicator illuminated. The failure recurred on numerous occasions. The dealer diagnosed that a latch in the front driver's side door needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2010 Ford Edge. While driving 35 mph, the interior light illuminated independently and the front driver door ajar light illuminated when the door was properly closed. The failure recurred intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 52,000.
- Fairfield, OH, USA
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- Lunenburg, MA, USA