This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I contacted the NHTSA in may of 2009 because Ford Motor Company refused to honor my warranty and give my a car that was drivable. I purchased a brand new Ford Edge with 45 miles. The dealer told me to hit the road after three service request, to repair my car delivered with a bad frame. I have been forced to drive this car for almost one year now with no help from anywhere. I complained at least four times to NHTSA about my steering, suspension and my brakes failing. Toyota owners get help, but not americans. Ford Motor Company told me do not come bring my car back for service anymore because there are not going to honor my warranty. Almost one year later I guess they were right. What is a warranty? my hands hurt and there is no justice for american consumers stuck with bad products, only death or injury will help you get a dependable american made car.
- Detroit, MI, USA
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- Detroit, MI, USA