This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Advised by mechanic that there are issues with the brake booster master cylinder that are causing serious braking issues. He's seen this issue in many ford vehicles of similar age recently. Said this issue is serious and can cause major damage to vehicle and safety concerns for drivers and passengers if brakes go out when vehicle is in use.
Pedal went hard and down to the floor. Came close to rear ending car in front of me. From what I've heard this is a common issue and Ford doesn't have a recall, although they do with newer years of the same model. Very dangerous and these cars should have a recall.. it's absurd that a brake booster should fail and not have a recall with a known deadly issue.
When driving the vechicle at any speed when needing to break the break pedal will go to the floor the car is unable to driven safely and could cause a wreck. Went and had the brakes changed to see if they would help mechanic stated that he orginally believed their was air in the line but he stated he was unable to resolve the issue and knew that the Lincoln SUV had this same issue and was recalled. If someone could call me to discuss the issue that would be great
When driving the vehicle and needing to break the break padel will go all the way to the floor and almost not stop. Had break pads changed but the mechanic states there is a issue with the break line having air in them that cant be released. The car can not be driven safely. Would like someone to call
- Hepzibah, GA, USA
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The break pedal goes straight to the floor which makes it hard to break in enough time which could cause a wreck. I went to a break shop and the breaks were changed but the technician stated there is a issue with the ABS system and he knew of a recall in the Lincoln mkz for this problem. He stated the Ford dealership would need to fix this and it should be recalled during this year model other Ford models are recalled but not seeing it for the Edge
I have been taking my car for at least the past 3 years to have the brakes looked at. The pedal goes too far to the floor. I have taken it to 3 different dealerships to have the brakes looked at, only to be told there is no problem. I just had new front brakes and rotors put on August 2019. My son was driving the car to work this morning and had an accident going through a toll booth. He said when he pressed on the brakes the car just would not stop at a good rate, and the pedal was spongie. There needs to be a recall on the brake system for 2009 Ford Edges. I am not the only one with this complaint. Thank god nobody was injured, but what is it going to take to get this taken care of.
I have a 2009 Ford Edge sel with 113,300 miles. I had been experiencing brake issues with squeaking and having to push the brake pedal down all the way with fear that the car would not stop. There were no warning signs or warning lights and just came out of the blue. It would happen whether I was just driving slow or faster on any type of road or weather condition. I saw Ford put an extra warranty on Edges from 2010-2013 regarding the same issue via 13N02. I have read a lot of complaints from years previous and after this extended warranty. I think this should be looked into as I have a young son who I drive to school a lot and since there was no warning about brake failure I'm just thankful nothing bad happened. I took it to a mechanic and was told it was the master cylinder and a bad power brake booster. Thank you.
The brake booster which is a known problem on every Ford Edge from 2007 - 2013 started making a hiss or loud squeaking noise when pressure was applied to the brakes. For this 6 year Ford has installed the exact same manufacturers part, but Ford has only recalled some of these years despite the same issues occurring with every model year. After a while the noise intensified and then the brakes failed!!! sometimes the brakes would not engage until the pedal was mashed to the floor, sometimes they engaged as soon as the pedal was pressed. This creates a very dangerous environment. I own 3 different model Ford vehicles, but this could be the last Ford I purchase. I took the Edge into a brake specialist and was told about this being a well known issue on the Ford Edge, but that I purchased the "wrong" year 2009 and this is the only model year not covered under the NHTSA recall. They have quoted me $925 to make the repairs. While I will do this repair since I will not put my family at risk we are very disappointed by Ford's corporate negligence on this issue.
The contact owns a 2009 Ford Edge. While driving various speeds, the brake pedal was applied, but was stiff and failed to respond. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was determined that the brake booster needed to be replaced. The contact called mooresville Ford Mercury (139-151 East plaza dr, mooresville, nc 28115, (877) 449-4390) and was informed to schedule a service appointment. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 40,000. The VIN was not available.
The contact owns a 2009 Ford Edge. When the brake pedal was applied, an abnormal noise was heard. The contact had to apply force to the brake pedal each time the failure occurred. The vehicle was not diagnosed by a dealer. An independent mechanic diagnosed that the brake booster needed to be replaced. The manufacturer indicated that the vehicle was excluded from extended warranty coverage (13N02) for the brake booster, although the vehicle exhibited the same failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 74,000.
I have search the internet and there is a large reports of a power booster failure in certain years of this Ford model. I searched my VIN # and it was not included in the recall even though I read from others that had the same issue that I'm having now. The brake peddle at times is tough to press, like no play in it while I am trying to stop it is difficult. I have to pump the peddle to get it to work. This is very dangerous and I have read many others having the same experience.
When driving my 2009 Ford Edge with under 46,000 miles, the brake pedal has a spongy feel and it becomes quite difficult to use the brake at times. It also makes a hissy or squealing noise. At times is very, very hard to press the brake down to stop the car. My husband took the vehicle to an independent auto repairman. He said the brake booster was bad. It had failed. My husband talked with an independent auto repair person. He said I had a bad brake booster. My husband called the Ford dealer and after running the VIN number, he was told that my car did not qualify for a recall. The brake booster has failed. The car has under 46,000 miles on it. I have it scheduled to be repaired at my own expense as this is a dangerous driving situation. Why did Ford have an extended warranty coverage for the 2007-2008 and 2010-2015 Edge models but omitted the 2009 models?
The contact owns a 2009 Ford Edge. While driving 35 mph, the brake booster malfunctioned without warning. The contact stated that the brake pedal traveled to the floorboard and the parking brake had to be engaged to stop the vehicle. The vehicle was taken to an independent mechanic and the brake booster was replaced. Planet Ford in spring, Texas was contacted and stated that the VIN was not included in NHTSA campaign number: 13N02000 (service brakes). The manufacturer was not notified of the failure. The failure mileage was approximately 93,000. The VIN was not available.
Break boosters are not working, can not stop. Called Ford said my car isn't covered just the Ford F150. I have to slam down on my breaks to slow the car down then it eventually comes to a stop. It is not safe to drive.
A D V E R T I S E M E N T S
- Coldspring , TX, USA