CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
96,452 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Edge. While driving approximately 70 mph, the instrument panel illuminated and the speedometer fluctuated down to zero. The contact maneuvered the vehicle to the side of the road and restarted it after ten minutes. The contact stated that an abnormal sound emitted from the transmission area after the vehicle was restarted. The vehicle was shifted into the drive position and operated normally. The failure recurred several times in the past year. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2008 Ford Edge. While driving 35 mph, the vehicle began to jerk and the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the ignition coil exploded and damaged the PCM. Multiple coils and the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,781.
I own a 2008 Edge with approx. 150,000 miles on it. The car has stalled on me 3 times in the last 3-4 months. The first time the car stalled I was on the freeway during rush hour. Thankfully I was able to restart the care and move it off to the side of the freeway before it stalled again. After having it towed, I was told that the water pump had cracked. The water pump involved a lot of labor and cost me about $1100-$1200 with the tow. About a week later, I was again driving on the freeway and the car stalled. Again, I was able to make my way off the freeway before the car died completely. Once again, I had to have the care towed. This time, I was told that the engine appeared to have coolant in the oil and created a murky goo. My engine needed to be replaced. Another $2200. The last incident was Friday, May 20th. I had no indication there was a problem of any kind. I literally drove less than half a mile when the care overheated and stalled. I called and emailed Ford to see if I could get any assistance, but have either have had no response or an email indicating that if the car is not under warranty or if no recalls have been issued, I would be responsible for any work that needs to be done. I contacted the dealership where I purchased the car, but have not received a response. I am out of money and options. I have been without a car for almost two weeks and feel incredibly frustrated by this situation. I find it absurd that a vehicle would get a blown engine with no warning and that a recall has not been issued. I am facing another $1200 or so in vehicle repairs.
The contact owns a 2008 Ford Edge. While at a stop light and making a left turn, the contact heard a grinding noise emerging from the engine compartment. The vehicle stalled. While attempting to start the vehicle, all the warning indicators illuminated. The vehicle did not start. After approximately one minute, the vehicle started, surged, and then stalled completely. The vehicle was towed to the dealer where it was diagnosed that the water pump failed and damaged the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
The contact owns a 2008 Ford Edge. While driving approximately 60 mph, the vehicle decelerated to 5 mph to 10 mph. The wrench warning indicator illuminated and the odometer reading reduced to zero. The engine revved rapidly. The vehicle also backfired. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting, the vehicle resumed normal operation. The failure recurred numerous times and became progressively worse over a period of time. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
- Roseville, MI, USA
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Transmission, and transfer-case leaking directly on the exhaust right by the manifold and professional stated it was severe fire hazard and not drive it, and also the rear main engine oil seal is leaking. The dealership was aware of all the issues and manipulated me as a female into purchasing the vehicle. The dealership argued that they were not responsible and that I had a 3 month 3,000 mile warranty when in fact my purchase agreement stated it was as is. Which means they lied to me. The transmission shop who inspected my vehicle stated that the leaks have been ongoing for quite sometime before I even purchased the car. I just purchased this vehicle in October of 2015 and already have made six payments and now I am paying for something that I can not even drive because it was not repaired correctly the first time so it had to be returned again. It is going on the fourth week. I do have a loner but I have already spent over $300 in gas. I only have one vehicle at this time and that is the Ford Edge and it is very upsetting to think that I have made 3 complaints regarding this issues to the Ford Motor Company about the fire hazard issue and have had no satisfaction or results other then they claim it the dealers problem. I have done numerous research about his particular vehicle, and there are thousands of issues regarding the transmission leak on the exhaust as a fire hazard. Is this going to be like General Motors, and wait for someones car to actually catch fire"?? or is it going to be like General Motors and wait for someone to be killed before they will do anything about it" my vehicle is not the only one. There are thousands of complaints out there regarding the same exact issue. I am basically paying for a car that I cannot drive at all.
Car loses all power unexpectedly and randomly, at any and all speeds, anywhere, anytime, displaying odo data error, transmission violently shakes into gears, car revs up but does not accelarate, upon turning car off, removing key, opening door, reinserting and restarting car (if you managed to safely pull on the side of the road), all error displays disappear, transmission clunks in gear and car needs to be forced to rev up to reset, once it resets car drives normally again till next failure. Ford dealers unable to diagnose problem as it leaves no codes. First time charged $800 for "possible" cause that wasn't, now $1700 as PCM melted and took along with it all ignition coils. Guess what, odo data error and transmission trouble still present. Both the Ford company and you people at the NHTSA need to step up to the plate and if Ford doesn't voluntarily recall the Edge, you ought to force them to recall it before someone gets mauled. This auto defect is an absolute danger to the operator and anyone else on the road.
Beneath the drivers seat, there is a loud sound that resignates throughout the vehicle. Also the electrical panel had to be replaced and sensors go off periodically.
The contact owns a 2008 Ford Edge. While driving approximately 20 mph, the engine revved up to 7,000 rpms per minute. The vehicle was maneuvered to the side of the road with caution and the engine was turned off. After restarting, the rpms increased rapidly. The vehicle was taken to an independent mechanic, who stated that the throttle body would need to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
The contact owns a 2008 Ford Edge. The contact stated that while driving at an unknown speed, the vehicle experienced a loss of acceleration and the odometer went blank as there was a sudden increase of engine rpms. The contact mentioned that the wrench light illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.
While driving on freeway with children in car on freeway, car suddenly made a hard sound, speedometer dropped to 0 instantly, all dash board lights came on, RPM stayed between 2 and 3, once traffic slowed and accelerator was eased off of car began to slow and would not pick back up speed when pressed again- even when pushed all the way down. I pulled over to the shoulder and turned the engine off. Then turned it back on. Then I tried to put it into gear. The engine sound as if gas was being given to engine from accelerator and RPM was stuck at 2-3, when put into gear, car jolted really hard and moved ever so slowely when I tried to drive it back into traffic to get my family off freeway, even when I pressed pedal all the way to the floor, car barely moved. I had to keep trying multiple times to turn engine off, try to put it in gear, and get car going just to get it off freeway to safety. Car eventually pulled into gear and drove normally after several tries. A single mother, with infant and older child on board, on a very busy freeway is very, scary scary scary. This happens often on either the freeway (driving fast) or driving out of the park's parking lot at slow pace. Car slips out of gear or something and will not accelerate when I give it gas.
The contact owns a 2008 Ford Edge. The contact stated that while driving from a complete stop, the wrench and the low tire pressure warning indicators illuminated. In addition, the odometer and speedometer became inoperative. There was a reduction in the transmission power. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
The contact owns a 2008 Ford Edge. While accelerating from a stop, the vehicle would not move and suddenly all the gauges illuminated on the instrument panel. The vehicle stalled and was able to be restarted. The failure recurred a couple of times. The vehicle was taken to a dealer, but was not diagnosed. The vehicle was repaired, but the remedy failed. The manufacturer was not made aware of the issue. The VIN was unavailable. The approximate failure mileage was 119,000.
The contact owns a 2008 Ford Edge. While driving approximately 10 mph, the vehicle suddenly would not accelerate. There were no warning lights illuminated. The contact coasted over to an emergency lane and shut the engine off. The vehicle was restarted; however, the failure recurred multiple times. The dealer stated that the failure appeared to be related to the throttle body, but there were no codes present to confirm. The mechanic also noticed that when the vehicle was shut off, the codes would reset; therefore, they were unable to locate the exact failure. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in Ford's csc campaign: 13B17 (engine). The approximate failure mileage was 95,000....updated 08/25/15
The contact owns a 2008 Ford Edge. While driving approximately 45 mph, the speed decreased independently, the gauges on the instrument panel failed, and the warning lights illuminated. The vehicle was merged to the side of the road where the engine was shut off and attempted to be restarted. The engine started to make an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.
Driving and all the sudden car loses transmission capability. It shifts really hard and when at a stop have to rev the engine to get it to go at a crawl. All lights on dashboard light up - tool wrench - air bag disabled - odometer and speedometer stop working. Very dangerous in traffic!!!!
My brakes started off feeling very stiff, then would sink into floor while making a hissing sound. Often barely stopping. When stopped with my foot on the brake the engine will start sputtering like it is going to shut off, when I let off the brake it will run fine. There were no warning or indications that there was a problem and I have nearly wrecked multiple times. I contacted the local Ford service department and was informed that they have fixed this same problem in several of the Ford Edge SUVS and that it would cost between $600 and $700 to repair. If so many people are having the same issue why has Ford not put out a recall on this?
Was driving on freeway about to exit and transmission sounded as if it got stuck on 2nd gear. Engine sounded loud at high rpms and my speed dropped. I got the vehicle towed to my well trusted mechanic and he concluded that my transmission needs to be replace. Vehicle only has 65,500 miles.
The water pump is located inside the engine and when a simple $160 part failed, it circulated anti-freeze through the engine necessitating a complete engine replacement. This happened within the span of 5 minutes with the first symptom the heat went off inside the cabin. No engine lights came on, the heat came back on and went off again, still no indication of engine or trouble lights going on. Then major engine failure, instantly the oil light went on and within seconds the motor overheated. There was a terrible noise as I found my way to a safe spot to stop the car. This is the most basic kind of irresponsibility in creating an expensive product like a car. American companies owe it to the public not to foist a huge design defect on an unsuspecting public and should willingly pay 100% of any and all claims for this issue.
The contact owns a 2008 Ford Edge. The contact stated that while driving at 65 mph, the vehicle overheated. The contact discovered that there was oil and anti freeze coolant leaking. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
A D V E R T I S E M E N T S
- Hagerstown, MD, USA