CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
3.3
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,466 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
January 18, 2013, in the middle of winter, drove 2007 Ford Edge, with 40,466 miles, to an auto repair shop because the heater & defroster were not working. The auto repair shop flushed the coolant and the heater core and installed new coolant because the heater core was clogged with metal debris. Eight months later, September 22, 2013 and 57,000 miles, same problem, the heater & defroster were not working. Five days later, returned the vehicle to auto repair shop because of strong coolant smell and the engine fans were turning off and on. This time, the shop determined the heater core is clogged and needs to be replaced. In addition, the auto repair shop discovered Ford's tsb 09M04S1. This Ford tsb, issued 3/31/2010, guarantees the following: "owners of affected vehicles are entitled to a cooling system flush and refill and a warranty extension on the heater core to six years or 105,000 miles from four years or 50,000 miles. Affected vehicles may have poor heater performance." Ford Motor Co acknowledges a manufacturer's defect; however, after three escalated demand letters and three escalated demand phone calls, Ford Motor Co refuses to honor their warranty and make the $2600 in necessary repairs to get the 2007 Ford Edge with 57,000 miles back on the road because, Ford says, the warranty expired on May 1, 2013.
- Sacramento, CA, USA
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- Sacramento, CA, USA