CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
97,652 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed a smell of gas for two days after completely filling my gas tank the last time. It lasted for 3 days before I decided to take it in to have it looked at. I was then told I have two holes in the top of my gas tank and it would be around $1800 to be replaced. Although, that isn't an option at the moment because the replacement tanks are on back order since this issue is occurring so frequently and they have no specific date of when one will be available. Now I am nervous to drive my car due to concern of fire, but am faced with the uncertainty of how long I will be waiting until a gas tank becomes available.
Smelled gas in garage. Checked leaking. Pulled out on drive. Saw leaking again. Took to mechanic and he verified the seam on the tank had a leak. Told not to set in garage or drive until fixed. Dangerous.
The contact owns a 2007 Ford Edge. The contact stated that fuel was leaking from the seams of the tank. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 108,000.
I was smelling fuel everytime I walked around my car. I had my boyfriend look at it and he said that the seals on the fuel tank are corroded and that I would need a new fuel tank. After calling Ford, which chooses not to do anything about this, it is going to cost close to $2,700 to have it replaced. I drive my children around in this vehicle. Ford refuses to list this as a recall. Why"?" most people who drive this type of car, has a family or children. It is very scary to think that my car could possibly catch on fire, or worse.
I recently purchased a 2007 Ford Edge sel AWD. I have had no problems with the vehicle until this past Thursday (09/11/2014) when I put $40 worth of gas in it when it was close to empty. After putting in $40 worth of gas, it gave me a approximately 3/4 tank of gas. I then parked it at my place of work (no incline of any sort) and started to smell gas. The tank is leaking on the passenger side underneath. After work, I drove home (maybe 10 miles) and have not even moved the vehicle until today (09/13/2014) and only have 1/4 tank of gas left. Not only is it leaking gas but the inside of the vehicle wreaks. I have a 2 month old child who I am afraid to take in the vehicle now because the smell is so strong. This issue needs to be resolved as I am not the only person who has complained about this situation. I see that 2008 Ford Edge models have been recalled due to the same problem. I refuse to spend close to $2000 to fix the problem. Thank you.
- English, IN, USA
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For several days prior to and after filling the gas tank, there was a strong smell of gasoline while driving, while parked in garage and while parked in lot. Dealership noted that the gas tank had completely rusted and was leaking at the seam. (although I do live in a northern state, the vehicle has been garaged during winter, washed appropriately, well taken care of and routine maintenance). The dealership customer service and Ford customer service were extremely poor. Ford customer service stated that there is no recall, therefore they will not stand behind their product- this will not be the first review that you will read about this exact same issue. After doing more research, the 2007-2009 models have the same fuel tank and the 2008 model has been recalled for this issue. A 7 year old car should not have to have the gas tank replaced, especially when this is noted at the seam. This manufacturer defect is a safety liability that Ford does not want to claim and refuses to put the safety of it's customers above the financial burden this would cause them. The fumes alone are toxic and if there was any type of spark on the roadway, this could result in a fire, accidents and death. It's sad that an american company has such poor customer service and poor safety standards. This will be the last Ford vehicle that I will own.
Started smelling gasoline every time my car was in the garage. Seemed to happen right after I filled up. Researched internet for "2007 Ford Edge fuel smell" and found several complaints and what looks like a very expensive repair (oem fuel tank averages $1700 plus labor). Took car to dealer and found out the fuel tank was defective and needed replacement. Was told by the dealer that it was not safe to drive. Requesting a recall before someone gets killed.
Heavy gas fumes permeating garage, house and car. Found that gas tank is severely rusted, or "rotted" as the dealer said, in several places. $2100 to fix. Car is only 7 years old! not even due for a tune up yet. There are over 200 complaints on your site of other customers with same issue. Ford says they can do nothing but "document it." Does someone have to be driving on a super-highway and have the tank fall off the car and get killed or have their house explode before Ford does something about it?! please advise. Thank you.
The contact owns a 2007 Ford Edge. The contact stated that fuel was leaking from the fuel tank due to rust. The vehicle was taken to an independent mechanic for diagnostic testing and the technician stated that the rust was due to corrosion of the fuel tank. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
Wife filled her 2007 Ford Edge with gas for a trip we were taking the following day brought vehicle home smell strong odor of gasoline noticed gas tank is leaking come to find out this is happening to a lot of the same vehicles and Ford refuses to recall and fix definite problem with these gas tanks consumers should not have to pay for replacement
Fuel tank leaking gas laying in shield pan under car and then over flowing onto garage floor took it to dealership and had to have the whole tank replaced !! only 62000 miles on car and 7 years old garage kept this shouldn't have happened very expensive to replace the tank!!!!
Suddenly smelled gas when parked in my garage. Took it to my mechanic who said the top of the gas tank is corroded and the whole tank needs to be replaced. I now see on forums that there are many complaints on this car, same year, same problem and that Ford denies it being a defect. No car should have corrosion on the gas tank after just 7 years!! Ford needs to stand behind their product and offer replacement tanks for this very dangerous defect. I would like to know how to move forward to fight Ford for reimbursement of this hefty repair expense.
The contact owns a 2007 Ford Edge. The contact noticed a fuel leak on the ground near the rear driver side of the vehicle. The leak was noticed multiple times and the contact smelled fuel, especially after filling up the fuel tank. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 140,000.
The contact owns a 2007 Ford Edge. The contact noticed a fuel leak on the ground near the rear driver side of the vehicle. The odor of fuel could be detected, especially when the fuel tank was full. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 140,000.
Weve owned this vehicle for approximately 2 years. The other day we noticed a strong smell of gasoline around the car. Upon checking we noticed the fuel tank leaking from around a seem. When I started checking around for a replacement tank I noticed a recall on 2008 Ford Edge. My car was built in August of 07. They described the same problem caused by contamination near a dimple at a seem. The same tank is on the 07, 08 and 09 Edge. When I checked with Ford they said my car wasn't under recall. I believe it should be because of the same tanks on the 07, 08 and 09 models plus its a safety hazzard as I cannot drive the car and the cost to fix it is over $2,000. Ford should be made to recall all models from 07 on and correct this problem at no cost to the consumer before someone gets killed. I believe Ford knows about this and is intentionally not recalling these models because of the cost involved. I have owned vehicles all my life (I'm 62) and have never had a bad gas tank on any other vehicle I've owned. This is a defect that is a safety hazzard to the public and needs to be corrected!
I woke up to my house smelling of gas, after taking it to a shop, I was told there was a crack in the top of the tank. It took 3 days to get it back, when I picked it up, I was told to fill it up with gas, then it was leaking gas real bad, steady drip. I took it right back to the shop where they kept over the weekend, said it was rusted very bad, it has a couple rust spots that gave way when I put gas in it. Said it needs a new tank, and for such a new car, it should not be this bad.
Strong gas smell when fuel tank is filled above 3/4 mark. Mechanic investigation indicates that the fuel tank has holes on the top side of the tank, and says that the tank needs to be replaced before it begins to leak. I was quoted $1540 for parts, and $505 labor ($2045) to replace the tank. This is outrageous. Why does the fuel tank on a 6 year old vehicle deteriorate on the top?
Started smelling gas sometime in August or September. Took it to get inspected recently and technician smelled gas and check it out. Fuel tank is leaking. Seems to be some type of corrosion on the top. Potentially very dangerous. Going to cost nearly $2000 to replace tank. Several complaints about this same issue on the web. Should consider a recall.
The smell of gasoline prompted me to bring my Ford Edge to the Ford dealership. I was informed that the fuel tank rusted out and needed to be replaced. I questioned this as I have owned Ford vehicles for ten plus years apiece and never had the problem. I was told it was not abnormal. After searching online I have found this to be a frequent occurrence in the Ford Edge vehicle. Now, I was told by the dealer that it was unsafe to drive this car home due to a fire hazard and had to rent a vehicle right then and there. From the number of online complaints I have read, I believe the Ford Edge needs to be deemed unsafe due to the fuel tank leaking problem. Ford needs to own up to the fact that they are putting their customers' lives in danger by not recalling and correcting the fuel tanks in these vehicles which are obviously defective. Not only that, but the environmental consequences of leaking fuel is a danger to everyone. It is necessary to also mention that my vehicle was sold to me as certified pre owned only 3 years ago with the mileage at 32,579. How are they precertifying " with cover ups???" so, in essence the fact that they precertified 3 years ago means this problem either occurred within 3 years or the precertification was bogus, either of which is unacceptable. Also, their warranty which comes with the precert states Feb. 2013 or 100,00 miles. They will not honor the 100,00 miles as they say it is only if the 100,00 miles occurs before the expiration date. If that were truly the case, the wording should say "which ever comes first." Check out the Ford manual to verify this info. They are misleading and deceptive in their warranty definition as well as their vehicles. I have always owned a Ford - never had a fuel tank problem, loved the vehicles, but will never purchase another one. They are shady at best.
A D V E R T I S E M E N T S
- Kewanee, IL, USA