CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
2 / 9
Injuries / Deaths:
0 / 0
Average Mileage:
89,512 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At a stop, the car would not accelerate, loud clunking sound, airbag light turned on. Would not move, had to completely turn off car for a few seconds, only moved a few feet before it did again. Next day same problem.
Car is skipping or jerking when going up hills. Happens multiple times when car is moving up hills. Most likely transmission problem or sensor problem.
The contact owns a 2007 Ford Edge. While driving various speeds, the vehicle continuously stalled without warning. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified. The failure mileage was 99,000.
The vehicle began to overheat rapidly and the air conditioning began to put out hot air. I pulled the vehicle off of the road and turned everything off. Upon cooling down, water was added to the radiator and the vehicle was taken to the mechanic. The problem was an internal water pump. The water pump cost $1900 to have replaced. I contacted Ford and they said they cannot do anything, it is the design and how you have to access the water pump. I priced (3) different dealers on the repair and they were all within a few dollars of each other. This particular vehicle has not been reliable.
I was driving my vehicle and noticed it jerking and hesitating to accelerate. The engine light became blinking rapidly and I noticed a burning smell. I took my car to a shop, who stated that one of the coils had melted and cracked. They replaced the coils and all spark plugs. Picked my vehicle up and still had the same issues, constant jerking, engine light still on, and still not wanting to accelerate. Took vehicle back the following day, shop stated the PCM was bad and needed to be replaced. I then contacted a local Ford dealership, who claimed they had never heard of this issue, and I would need to pay for them to run their own diagnostics on it, even though I was well aware of what was wrong with it. As of right now the car is still not fixed, and runs horribly. I refuse to spend anymore money on a problem that Ford is well aware of!!!
- Cincinnati, OH, USA
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Was driving at 45 mph when the car suddenly overheated and in a matter of seconds it cracked the block. The dealership it was towed to couldn't even tell me how something like that could have happened. This car has been well taken care of. Needless to say...I had to buy a whole new engine for it. I don't think this was anything that I did that made this happen. Honestly I think it is something Ford should really look at if the service mechanics at a Ford dealership can't even tell me how it happened.
I was driving my 2007 Ford Edge with 3 children in it when all of a sudden I lost the ability to not only accelerate but my speed suddenly fell from 45 miles an hour to 15 miles an hour without any ability to accelerate. My car was in a constant state of shaking and sputtering and increased when applying the brakes. There was something significantly wrong and it was pretty scary to experience particularly with 3 small children. I had the car towed to my automotive service company where the car's software system displayed codes indicating two ignition codes failed. Subsequently, the service provider replaced all the spark plugs and two coils. The car was not fixed and it was further determined that the PCM board is sending extremely high current to the ignition coils and could have caused an engine fire. This is very distressing. Ford has issued an internal tsb acknowledging this issue but has not enacted a recall. The estimated cost to replace the PCM, spark plugs and coils (6) is approximately $3,000. Additionally in my research there is a class action lawsuit that has been filed by a group of Ford owners.
My vehicle all of a sudden started to slow down suddenly like I had taken my foot off the gas. It started shuddering and my transmission light came on. I thought it was the transmission so I had it towed to the shop. After diagnosis, it showed my cylinders were misfiring. It was due to a bad coil which was causing the spark plugs to read at an extremely high voltage. They needed to replace all coils and all spark plugs. Then found out that it fried my PCM(computer) which also had to be replaced. Come to find out, this is a know issue with the 2007 Ford Edge and there is a tsb on it for this exact situation. The dealership told me that the PCM had a malfunction which caused the coils/spark plugs to go bad. They also said the PCM has a manufacturer 8 year/80,000 mile warranty. Well I was at 7 years/83000 miles and when they submitted the warranty claim, Ford denied it forcing me to pay $2400 for the repairs. I think this is ridiculous to deny a known malfunction for only 3000 miles over. What if I had been on the highway when my vehicle suddenly came to a stop" I had my son with me that day and this could have caused a major accident, possibly involving other drivers, and we may have even been injured. And Ford doesn't feel responsible to help with the cost of this repair?"
Since Feb 2014, my 2007 Ford Edge seemed to be wanting to stall when I was driving and/or trying to accelerate. I didn't think anything of it as it wasn't a 24/7 issue but it did happen regularly. Yesterday everything changed. I went to turn my car on yesterday and it didn't turn on right away. It was "trying" to start and then it would shut down. I would try to start it again and once again, it was "trying" to start and eventually did. I was driving home on the highway when I began to notice that I wasn't able to accelerate and I was going slower and slower so I managed to pull over to the break down lane and then the car just shut off. Once again, it didn't turn on the first time I tried but then it did the second time but reluctantly. The lights were dim on my dashboard which hadn't happened before. I managed to get home very slowly. I shut my car off at home and tried to turn it on and again it was struggling to turn on. I took the car to the dealer today and I was told that the throttle body had to be replaced. The service tech went on to explain that he has seen this issue especially in the year and model that I have. I have googled this issue online and see that the NHTSA had been looking into this same issue/complaints but with a later year as well as well as other models. I don't understand why this wasn't a recall as this could have been a dangerous scenario. I was on the highway when this occurred and thankfully not with my children. I see several complaints online for the same issue. I need to pay to get this fixed but I feel this should be coming out of Ford's pocket as it seems like it was a defective part. This complaint should be opened again and a formal recall should be established. This could be potentially very dangerous and even fatal.
Driving at low speeds the vehicle will shift very hard, feels like someone rear ending me. The transmission feels like it has a hard time getting into gear. At high speeds the same thing happens but usually on hot days. The transmission finally gave out at 75000 due to the hard slamming and had to be rebuilt. I was leaving a driveway and was unable to accelerate, putting me at risk of being hit from behind. This could have been disastrous at high speeds. At 78000 miles I am still having the same problem, I turn the vehicle on the transmission slams into R and then I cannot accelerate past 10 mph. I turn the vehicle off and restart it, and it seems like nothing every happened. This happens intermittently and the check engine lights come one only every once in a while it is happening. Worried about me and my babies safety while driving.
The contact owns a 2007 Ford Edge. The contact stated that the vehicle misfired intermittently, shook violently and the check engine light was illuminated. The vehicle was taken to a private mechanic where it was found that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 98,000.
While driving approximately 60 mph, the vehicle shuttered and there was a loss of acceleration power. The check engine warning light was illuminated. The vehicle was taken to an automotive repair shop where it was diagnosed that the 6 ignition coils, spark plugs and the PCM system needed to be replaced. The current mileage is 97395.
I was driving on the highway when my check engine light came on and I noticed my thermostat climbing about to over heat. I pull of at the nearest exit and stop at an oil change service station. The mechanic say I had no antifreeze in the car. He refills the antifreeze and I was on my way. 20 mins into my drive, the check engine light on and the thermostat looks fine, but the car started sputtering and stopped in the middle of a busy area of nyc. I had the car towed to a mechanic and after their diagnostic test they said the engine head is cracked or warped and they found antifreeze mixed in oil and radiator and will cost $2500 to fix! wtf!! is this allowed to happen?? I took great care of this vehicle and I feel like a sucker! now I can't get to work, can't get my kids to or from school and I'm not sure what to do at this point!
Since January 2010 transmission slip only happens periodically about 8 to 10 times a year..since 11/2012 trembling/shudder to the engine when vehicle accelerates between 45-50mph (torque converter) or replace transmission recommended by service center on 10/16/2013. On 1/31/2013 recall service completed on my vehicle malfunction indicator lamp (mil) on with diagnostic trouble codes powertrain control module (PCM) with 1 or more damaged coil(s) on plugs.
We started up our car on a Sunday morning, put it in reverse, backed out of our spot, and then put the vehicle in drive. Right away, we noticed the car shaking, not much power, and it was sputtering along. The check engine light was flashing as well, indicating engine misfire. The car was towed to a Ford dealership. The Ford dealership ran a diagnostic and determined that the pcu had overheated and the cylinder coils melted. They also said the pcu is no longer operable and needed to be replaced, along with the coils and plugs. Generally, engine misfire indicates a tune-up is needed; however, in this case, the car needs a brand-new computer. The dealership quoted us at 2,700 total for the repair. Furthermore, this is a known issue with the car, as determined by Ford, as it issued technical service bulletin 13-4-7, citing this model and several others as prone to this malfunction. Ford should recall this model and have the issue fixed. No recalls even though this poses a fire hazard? shocking.
The contact owns a 2007 Ford Edge. The contact stated while driving approximately 73 mph there was a slight reduction in the engine power. The vehicle began to vibrate violently. There were no warning indicators illuminated at the time of failure. The vehicle was maneuvered to the side of the road for inspection. The vehicle was then taken to an authorized dealer for diagnosis. The ignition coil assembly, hla engine control module and PCM were replaced. The manufacturer was notified of the problem. The approximate failure mileage was 84,334....updated 07-24-13 the consumer stated after the repairs were done, the vehicle continued to exhibit erratic irregular shifting, although not to the extent for which he brought the vehicle in.
I have been experiencing very odd unexplainable events with my 2007 Ford Edge since fall of 2012 which has now resulted in full failure of my transmission. Beginning in the fall, my Edge started to give me warning messages on my electronic dash panel reading "tire pressure monitor fault", once put in reverse, the car would make a violent jerking motion and loud ugly sound. The message on the dash would then change to read "odb data error". the wrench and airbag icons would be lit. After shifting to drive, the car sounded as if it was in high gear, but it would refuse to accelerate to a fast speed. Once driving, the speedometer would not register speed, it would sit at 0 mph. The digital odometer failed to display anything. As I drove, the transmission would not shift or it would seem to try to shift and then the car would make the same violent jerking motion as I experienced when I put it in reverse. If I stopped, it would be difficult to get the car moving, it wouldn't want to move/accelerate. The car would also make unexpected lunging movements while driving. The car would also on occasion suddenly stop accelerating while driving, almost as if it had automatically shifted into low gear. This happened to me several times while driving on the expressway. Not safe! on Monday, June 17, 2013, my transmission failed completely. Unacceptable for a car my age! as I have begun to investigate this problem on the web, to my surprise, this problem is extensive. Ford owners have been complaining about this for years, yet Ford has failed to recognize this problem with a recall. Help! this problem is costly and potentially hazardous!!!
The contact owns a 2007 Ford Edge. The contact stated that while driving approximately 60 mph, the vehicle shuttered and there was a loss of acceleration power. The contact also stated that the check engine warning light was illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the ignition coil, spark plugs and the ECM system needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 74,000.
A D V E R T I S E M E N T S
- Pomona, CA, USA