This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Econoline. The contact was driving 40 mph when the vehicle exhibited an abnormally loud backfire noise from underneath the hood area. The contact moved the vehicle from the roadway and found a small fire in the engine compartment. The contact was able to extinguish the fire and the vehicle was towed to an independent mechanic. The mechanic advised that the failure was caused by a blown spark plug that ejected from its housing. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileage was 220,000.
The exhaust system was blowing out black smoke out the tail pipe while driving. The vehicle stalled. Consumer had the vehicle towed to the dealer for analysis. The mechanic determined that the engine needed to be replaced due to a valve cover gasket failure.
- Heathsville, VA, USA
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- Tallahasse, FL, USA