This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Ford Econoline with speed control recall. Consumer states that the dealer did not have any parts in September. He states that they still had no parts in December. As of April they still have no parts to repair this problem.
The contact owns a 1997 Ford Econoline. The contact received a safety recall notice for the vehicle speed control in September of 2007. He has been informed every month thereafter that the part would be available the following month. He spoke with the dealer in April of 2008 and was informed to check back in May. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 46,000.
The contact owns a 1997 Ford Econoline. The contact received a recall notice in August of 2007 for the vehicle speed control. The switch was disconnected. The dealer stated that they had not received any parts; however, the manufacturer stated that they have sent some parts to all of the dealers. There had been no failure to date. The recall number was unknown. The current approximate mileage was 123,000.
The contact owns a 1997 Ford Econoline. The contact received two safety recall notices for the vehicle speed control. When he took his vehicle to Ford on August 28, 2007, he was informed that the parts would be unavailable until November. He then received another notice on October 9, 2007, stating that because of unforeseen part shortages, the vehicle would not be repaired until November or later. However, the contact was informed that the speed control switch could be disconnected. He wants the switch repaired, not disconnected. The current mileage is 84,747. Updated 12/12/07
Consumer was driving approximately 4-5 mph, made a U-turn and pressed hand brake and van accelerated to high speed, consumer rearended vehicle in front. Also, had to replace master cylinder/ heater core/premature worn out tires, and starter.
A D V E R T I S E M E N T S
- Merkel, TX, USA