This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 3/31 @5:22pm after a few calls to ford about issues my car lost all power, brakes locked steering wheel lock and I was on the Grand central expressway.
On December 07 2023 while driving off the interstate my vehicle abruptly stopped. It wouldn't accelerate at all and came out of no where. I had my kids in the car but thankfully I was close enough to their school that I was able to pull over and call a tow to take it to a dealership. That same day a service warning came up on the app that I did not see until after my car stalled on me saying there was a "Service Engine Soon Warning" On the app it stated: "The Engine Control system has detected that one of the engines internal components is not responding as expected. This can be caused by improper engine oil pressure or improperly operating engine timing components. The Engine Start/Stop feature (if equipped) may be disabled when this fault is present." The next step was: "Have your vehicle checked by an authorized dealer as soon as possible." It was 830 at night at this point I was not in the position to have it checked at this time but again it was towed to the dealership. At this time there had been ZERO recalls on this vehicle and I am diligent about getting my service done on it. Also I had no reason until this day to look up any issues with this vehicle but when I did I was furious to see that since September 2023 Ford has been made aware of this ongoing issue and had not issues a recall on my or other's vehicles. I am well within my 60K Powertrain warranty thankfully unlike others and my engine was replaced. I picked up my vehicle after repairs on January 03 2024. 1 Month later AGAIN while driving with my children in the car trying to get home in a snow storm my vehicle completely stopped and this time it would not budge. I could not safely get to the side of the road. I could not go in neutral it did nothing. Again it has been towed. Again the engine "has to be replaced" again the same issue is happening and it wasn't until February 23rd did I finally receive an advance notice. I am furious at the lack of safety for myself and my children in this car.
A D V E R T I S E M E N T S
- Springfield Garden, NY, USA