This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford EcoSport. The contact stated driving 60 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact shifted into neutral(N), and the vehicle rolled to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact later received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 92,718. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result of the diagnostic was unknown. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which he related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the message "Braking" was displayed, and the oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle struggled to start on another occasion. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment, after which the low oil pressure warning light illuminated on the instrument panel. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner, resulting in damages to the engine and requiring the engine to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,000. VIN tool confirms parts not available.
- Discovery Bay, CA, USA
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The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH. The contact was informed that the vehicle was making abnormal sounds coming from the engine compartment and the vehicle then stalled. The contact was unaware of any warning lights. The vehicle was towed to a dealer and the contact was informed that the oil pump had failed, and the engine was damaged and needed to be replaced. The vehicle was repaired. The contact stated that recently the second oil pump and engine failed, which was the second failure of the oil pump. The vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. Additionally, the vehicle failed to start immediately after refueling. The vehicle was taken to the dealer, where it was diagnosed with an unknown failure. The dealer informed the contact that the failure was not related to the recall and that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the engine had previously been replaced under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 75 MPH, the vehicle started losing motive power. The contact stated that the "low oil pressure" warning light was illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that she was able to coast to the side of the road. The contact smelled a burning odor and saw smoke coming from underneath the hood. The contact s opened the hood and saw a cloud of white smoke. The contact stated that she had one quart of oil and added the quart to the engine, however she observed that the oil was gathering in a puddle underneath the vehicle. The Police arrived and helped the contact to restart the vehicle and exit the highway, however the vehicle still showed the "low oil pressure" warning on the instrument cluster. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and referred the contact to a dealer. The vehicle was not repaired. The contact had recently received the recall notification for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the NHTSA Campaign. The manufacturer was not made aware of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 75 MPH, the vehicle stalled without warning. The contact was able to coast to the side of the road where the "Low Oil Engine Pressure" message was displayed. The vehicle was towed to the residence. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle decelerated to 30 MPH and the vehicle started to jerk. The oil light was flashing. The low oil pressure message was displayed. The contact called the local dealer and was informed about having a diagnostic test performed. The dealer informed the contact that there were no loaner vehicles available. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The approximate failure mileage was 60,147.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 65 MPH, the low oil pressure and oil warning light started flashing. On another occasion, while driving at various speeds, the contact observed a knocking sound coming from the engine compartment which progressed throughout the day while driving the vehicle. The oil was changed but the abnormal sound persisted. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 63,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was idling at a stop sign, several audible alerts sounded within the vehicle. The contact started making a right turn and the vehicle started losing motive power shortly, causing the contact to coast to the side of the road and restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the oil failed to reach the engine causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was 75,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was operating the vehicle, the low oil pressure warning light illuminated and moments later turned off. Later, after parking the vehicle, the warning light became illuminated again. The vehicle was towed to the local service center who diagnosed and determined that the oil pressure belt had failed. The vehicle was then towed to the local dealer who confirmed that the oil pressure belt had failed causing damage to the engine long block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 70,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning light illuminated. The contact was able to exit the highway and arrived at the destination. The contact called a dealer and was advised by the dealer not to drive the vehicle. The contact stated that she had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, there was a knocking sound coming from the front of the vehicle. The check engine and oil warning lights were illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was related to the recall. The vehicle was towed to the dealer and was diagnosed with an oil pump failure causing the engine to fail due to a lack of engine oil. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 69,100.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the motor mounts, oil pump hose, coolant hose, and brake fluid hose needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that the vehicle was driving unusually rough. The contact drove the vehicle to a local parking lot and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
A D V E R T I S E M E N T S
- Weslaco, TX, USA