This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn-??t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I-??m up to the intended speed it seems like it doesn-??t want to change gears. Car basically seems like it is driving all wrong.
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
I believe the component that failed is engine oil pump belt tensioner this is a recalled item. It is available for inspection however it cannot be checked out by Ford itself. I have notified 3 dealerships and they all stated that the part will be available in the second quarter and that's it. My car cannot run properly the brakes don't work the engine is making noises and I have a low oil pressure light on. My safety and the safety of others was put at risk when my brakes stopped working while I was driving it. The problem has not been confirmed because they won't let me drop it off until later on this month. My car isn't working and it's the only car I have. There was an low oil pressure light as well as my check engine light. My car engine was making rattling noises and my transmission is having issues shifting. This first appeared June 28th 2024. The Ford company has lied to me and told me that even though there is a recall on my car that it is still drivable.
I have experience powertrain malfunctions, loss of engine power since June 2023. I had to have my vehicle towed to ford because I had no engine power. The engine was replaced in October and I still am experiencing the same exact issue. The engine light and power train malfunction alerts. I have reduced power and braking while driving. I brought the ecosport back to ford on March 22 2024 and I was quoted $2400 to replace the engine oil pump belt tensioner.when I brought in my vehicle I was never told by ford that this is the exact part that my vehicle has a recall on. My car still has not been fixed and is a safety hazard.
- Houston, TX, USA
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I suspect that my 2019 Ford Ecosport computer system/car is being hacked/driven remotely. When I am driving the car it is turning in directions when I am not moving the steering wheel, the brakes are failing sometimes when I go to use them, as well as the brakes being applied when I am not using them, the digital displays and radio settings are changing without me doing anything, the car is reducing speed and speed accelerating when I am not controlling them from inside the vehicle. This started several months ago, so I will input todays date on the form. When I have taken the car for service and pa state inspection all components and parts are functioning accordingly without any problems being indicated. I am looking to have the hacking issue investigated. I am also sending information to the fbi internet crime complaint center.
I purchased vehicle October 2019 and asked preowned dealership the next day I purchased about the issue I have: My vehicle has delayed acceleration and jerks its way through gears when I am moving at stop light or backing up from parking space. Also steering gear shakes and asked them if it was an alignment issue but they said nothing was wrong with it.
A D V E R T I S E M E N T S
- Cleveland, OH, USA