This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle hesitated upon the depression of the accelerator pedal with the check engine warning light flashing on the instrument panel. The failure persisted, and the check engine warning light remained solid on the instrument panel. The vehicle was initially taken to an independent mechanic where the vehicle was diagnosed with a defective canister purge valve. The manufacturer was then notified of the failure and referred the contact to a local dealer. The vehicle was taken to a dealer where another diagnostic test was performed, and the contact was provided the same diagnosis. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 42,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
- Arleta, CA, USA
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- Longview, WA, USA