This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back on February 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done I get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another I had contacted Ford for assistance spoke to Orleis Smith back in May 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, I have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer Recall Number23S64 NHTSA Recall Number23V905
The recall on the oil pump has really put a halt in my life. I was driving home when my vehicle cut out. I lost control of the vehicle for a second. Thank goodness I was not on a highway and was able to get it going again to drive home. My dash lit up with all different lights, one being low oil. The vehicle is now sitting at a Ford Dealership where we wait for parts for the EcoSport. This was several months ago. I was told multiple times I could not get a loaner car and that I would have to pay for a loaner if that is what I needed. I ended up going to another dealership and financed another vehicle as my job requires me to travel. I have been in contact with the Ford Support and the Ford dealership and nothing seems to be getting done about it.
Air duct tube was broken when driving on interstate 94 east. stepping on gas pedal there was a buuuuuuzzzzzzzzzzzzzzzz noise. Also, the check engine light is always on, a mechanic said that the PCM programming is mis-communicating.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 70 MPH, the low oil pressure message was displayed. The oil and engine warning lights were illuminated. The vehicle failed to accelerate and coasted to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt had fractured, causing the engine to seize. The vehicle was not repaired. The manufacturer was contacted and offered to help with the repairs. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 62,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving at unknown speeds for several hours, the vehicle lost acceleration. The driver was able to coast off the freeway. The oil warning light was flashing. The vehicle was taken to an independent mechanic, who advised that the cam shaft position sensor needed to be replaced. The computer failed to communicate properly with the vehicle. The vehicle failed to restart. The vehicle was towed to the residence. The contact called several unknown local dealers, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 99,300.
- Tulsa, OK, USA
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While driving, a warning came on my dashboard that I was unfamiliar with as it had never come up before. It informed me my oil pressure was low. I called someone familiar with cars and they told me I may need an oil change. As there were no gas stations near where I exited, I continued to my destination another ten minutes from when the warning came on during which my car began making a rattling/grinding sound. Additionally, my became nearly impossible to accelerate and took about 30 seconds longer than it usually would to reach a specific speed. I parked, and when someone arrived with oil for me, we discovered the oil level was not low based on the dip stick nor was it leaking. This is when we began to suspect that the oil pump had failed. Upon further investigation, this seems to be a common issue with my type of car as there is a current investigation through this organization into 2018 Ford EcoSports and oil pump failure. In order to prevent further damage, I had it towed to my local Ford dealer who inspected my car and informed me my car had experienced catastrophic engine failure and it would cost $7,000 to replace. My car only has 58,000 miles on it.
I was on the way home from work when out of no where the engine light and a indicator saying low engine oil pressure came on I totally lost power driving on a highway and the car came to a stop. Mechanic told me it was the oil belt tensioner caused the engine failure and now i have to pay 4000 dollars on top of my monthly car and insurance company for a vehicle that just quite on me.
On June 30 2023 my 2018 Ford eco sports -??oil engine pressure low-?? light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven-??t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn-??t with me stranded as well. I-??m also lucky it was early in the morning and there wasn-??t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I-??m not only disappointed in Ford but worried for other people/ family-??s driving this time bomb!
My 2018 Ford Ecosport odometer goes black when it-??s parked in the sun while I-??m driving I can-??t see my dashboard when it-??s cool it-??ll turn back on sometimes when it-??s not under the sun
Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was -??fixed-??. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.
On the highway excelerating to move past a semi.my gas pedal got stuck to the floor. It was at no fault of a floor mat. I tried to pull it up, push it down., use cruise control nothing un stuck it. This all with a crying baby and 2 toddlers in the car. Surrounded by semis.luckily the breaks worked and I was able to bring the vehicle to the side of the rd. After putting on hazards and leaving my foot on the break I pulled the emergency break put the car in park and turned off the ignition. The pedal stayed stuck.
My 2018 Ford Ecosport auto shutoff/restart feature malfunctioned causing me to crash into another car. Ford has not inspected my car as of yet but they have declined my request for a loaner car citing that they have determined that the accident was not due to mechanical malfunction. Furthermore the parts that my mechanic needs in order to fix the car are on backorder with no eta provided by Ford. Accident was on 4/30/18. Today is 7/19/18. My complaint is that the car malfunctioned and Ford will not assist with further investigation, nor will they provide needed parts in a timely manner.
A D V E R T I S E M E N T S
- Alton, TX, USA