This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that while driving 35 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the long block and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no records that the vehicle was previously serviced at the dealer due to stalling. The failure mileage was unknown.
- Tampa, FL, USA
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- Brooklyn, NY, USA