This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving approximately 60 mph on the freeway for only 2 or 3 miles when my engine suddenly started to stall & white smoke came out of the tailpipe. i immediately pulled onto the emergency side lane and was towed
I was driving our 2018 Ford Ecosport at highway speed when the "low oil pressure" dashbord light came on. Within a minute or so, the engine stopped and I steered my vehicle to the side of the road. I was unable to restart the engine and had to have it towed to a Ford dealership. After the dealership ran a diagnistic on my vehicle, I was told that the oil pump had failed and that the engine siezed up.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, the RPM rose to 7,000 RPM, and vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the engine oil pressure message was displayed. The vehicle was taken to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 72,290.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 75 MPH, there was an abnormally loud sound in the cabin of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbocharger had failed and damaged the engine, causing other engine systems to fail. The contact stated that the dealer was going to email a detailed list of parts that needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and became aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included. The contact stated that the dealer confirmed that the failure was linked to the recall. The failure mileage was approximately 75,000.
First hill start/stop assist stopped working back around may. Then the car started stalling and acting funny. Then in June it said low engine oil pressure. Took it for oil change then the engine blew on my way home on the highway. Had to get the engine fixed.
- Katy, TX, USA
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The engine kept staling and needing to be jump started. This happended to the point where I loss all power at a light where I ended up causing traffic. This kept happening until my engine light turned on. After the engine light came on, my car could no longer start eventhough the battery was fine. I had a mobile mechanic look at the vehicle and they were unable to find what was wrong even after they had done an engine diagnostic where they had a lot of issues detected on the computer. I have been affected with this since October and as struggling college student I cant afford to have it towed to the dealership. As of January 2024 I have not been able to jump start my car at all even with a good battery. My car is now collecting dust parked on the street by my apartment.
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
While driving, the oil warning light came on. I took the car to Firestone where they said the oil was very black, but it had been less than 3,000 miles since it was changed last. They changed the oil and the light went off, but after leaving, I made it barely a quarter of a mile when the engine light came on and the car began jerking. I was able to continue driving at a very low speed to pull over safely. After parking, the car shut down and would not start back up. I had to get the car towed to the nearest Ford dealership. They diagnosed the car with an engine failure due to excessive metal debris found in the oil pan as well as in the valve train assembly. Apparently this is a known issue with the EcoSport that I was unaware of until this incident occurred. The fact that Ford knew this was an issue and took no steps to inform me or other consumers is a huge problem. Not only that, I should not have been made to pay for any repairs due to this known issue. It is clear that they went forward with production on this car with faulty parts, including the windshield wiper pump. I can definitely understand why they stopped producing this vehicle and honestly they should all be off the road at this point. I tried to upload the repair invoice, but every time I press the -??upload-?? button, it just disappears.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle started making a rattling sound. No warning lights were illuminated. The vehicle was taken to the residence. The contact stated that the vehicle then failed to restart. The vehicle was towed to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was opened. The failure mileage was 63,500.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil level warning light illuminated, and the engine started knocking. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was idling unusually loud and shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected. It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
1. The oil pump is belt driven and located inside the engine. The belt frayed and clogged the oil pump leading to low oil pressure. The car stalled on the interstate and is currently available for inspection at an out of state dealership. 2. The car gave no previous warning before abruptly decreasing in speed while we were driving on the interstate. 3. There have been other incidents, an employee at the dealer insinuated there might be a recall as this issue has been well reported and is under investigation. 4. The dealership has inspected the vehicle and said the engine was damaged due to an oil pump failure. They are requesting $6,500 dollars to repair the engine as it-??s 5,000 miles over their powertrain warranty. The car is currently out of state so we had to rent a car to get home from visiting family for Christmas. 5. The first warning was when the car quickly decelerated on the interstate and it said low oil pressure.
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately. The transmission warning light was illuminated. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where an oil pressure test was performed, and determined that the long block assembly, turbocharger, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 65,428.
I have 69,800 miles on my car that is not even 5 years old. When driving to work this morning, I receiving an alert on my dashboard saying -??low engine oil pressure-??. I have heard about this issue and pulled over at a gas station to get my car towed to a Ford dealership. It is going to cost me about $8,000 to get a brand new engine in my fairly new car that is in great condition. This issue is a hazard to all owners and drivers on the road.
After receiving an oil change the day before and getting the -??all good, -?? I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was given a warning on my dash that stated I needed service on my vehicle and less than ten seconds later the vehicle would not turn on. Considering I was on the highway, I was more than lucky that I was able to pull over in time. We sat in the vehicle for four hours waiting for a ($400) tow - when the tow got there he spent an hour getting the vehicle onto skates. The engine is locked and my wheels will not turn. I towed it to the nearest ford dealership where they told me I had complete engine failure. The dealership is charging $2,500 to figure out exactly what went wrong with the engine, and another $7,500 to fix it. The car has less than 70,000 miles on it. It-??s not under warranty as the cutoff is 65,000 miles. It-??s not covered by insurance. I now live across the country from where my car is, meaning I currently don-??t have a vehicle (and have not for this whole 3 month process).
A D V E R T I S E M E N T S
- Beaumont, CA, USA