This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Ford Eco-Sport has a known defect. The Engine Oil pressure belt tensioner arm is faulty and breaks, causing the belt to loose tension and it eventually causes catastrophic engine failure.
The 1.0Liter engine in the car was running rough and occasionally the car wouldn't start and it was losing engine coolant with no visible leaks. I replaced all three of the spark plugs and ignition coils due to a misfire code on cylinder 2. My daughter drove the car back to college (approx: 90 miles) with no issues. But the next day the car wouldn't start so we had it towed to a local mechanic who analyzed the engine and determined engine coolant was leaking into the engine cylinders which had fouled the plugs and damaged the engine. The auto mechanic said the car needs a new engine as the compression is inadequate in cylinder 2 and there's engine coolant in the cylinder as well as in the exhaust system.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the check oil pressure warning light illuminated. The vehicle was steered to the side of the road and inspected. The contact stated that she observed a burning odor coming through the vents. The vehicle was towed to a dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
In June 2023 I got into a rear end accident with another vehicle. On my way to work. It was an accident where my brakes failed to stop my car. It was the weirdest accident, because I actually saw myself going into the back of the car in front of me but it was like my car failed to stop. I told Geico that my foot went through the break. And I have pictures of where my break pedal, broken half. The dealership had my car for close to two months and they never fixed it. They ignored my calls. I ended up going to the dealership and picking up my car. They gave excuse after excuse, and they never returned my calls. I took it to a local place to have my car fixed. The brake pedal is still half of what it used to be. I have an engine leak and when I saw the email about the recall on Ford Ecosports for brake problems and engine leaks, I knew that this was the exact issues with my car and issues that my dealership was trying to avoid
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Vehicle experienced a loss of power going into sort of a limp mode / low power mode, indicated low engine oil pressure on the dash status display with a wrench light and increased engine noise. Driver was able to get the vehicle off the road without an accident occuring. The engine codes scanned via the obdii port directly after are as follows: P051B, P0299, P0340, P0344, P0365 and P0369. The tag/sticker on the top of the motor has the following numbers, date and information on it: H2bg 6L084 aa 1,01 427 craiova engine plant 19jul17 fwsta19071410474H2bg 6L084 aa fe after finding out about the current recall campaign 23S64 / 23V905 and speaking with a Ford represenative who recomended getting the vehicle to a service center as soon as possibler, the car was trailered to our local Ford dealership (mullinax Ford, mobile, Alabama) on 26feb24 and they took the vehicle in for evaluation.
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE F
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for $6000. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me $138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
I've just purchased the above-noted vehicle. It will be registered and titled to me within the next two weeks. The recall details note that the defect could result in engine seizure. When I reported this to my local Ford dealer (Team Ford, Las Vegas, NV, 2-19-2024) they could not tell me when replacement parts would be received to remedy the problem. Furthermore, any associated expenses would be my responsibility. I am seeking some acknowledgement of my complaint to avoid the possible expenses on my behalf.
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
I was losing oil quickly. One Ford dealership said there was a leak in my engine. 2 other Ford dealerships couldn't find said leak. On [XXX] I was taking my car in for an oil change when about 8 miles out my brakes stopped working. Per Jennifer Wilkes at Ford this was the issue "Good afternoon, I had to submit a claim to replace the long block of the motor as well as the turbo assembly and the vacuum brake booster. They are all bad and need to be replaced. I submitted a claim today to Ford for the repairs with your extended warranty. I am holding for approval at this time Allan Vigil Ford Lincoln" Per this recall, I should not have been charged for this repair. This was all related to the recall and I was charged $200 after my warranty. Please refund me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air duct tube was broken when driving on interstate 94 east. stepping on gas pedal there was a buuuuuuzzzzzzzzzzzzzzzz noise. Also, the check engine light is always on, a mechanic said that the PCM programming is mis-communicating.
Related to Safety Recall Notice 23S64/NHTSA Recall 23V905 On May 2, 2021, I was driving in cruise control and noticed that the car was struggling to maintain speed. After maybe 10 minutes or so of driving the car a warning light came on that I did not recognize. I pulled over and researched online to see what it could indicate. It said it was for oil pressure. I was maybe 20 miles from a town on a Sunday afternoon, so I drove it to the next town. Sometimes the warning light would flash and sometimes it would stay off for a time. In the town I bought a quart of oil, thinking that maybe the oil was low. It then started fine and drove normally for about 15 miles (I was about 15 miles from home by then) and then the oil pressure light came back on. I was able to drive the car home. When I turned the car on in the morning, the oil pressure light came on immediately, so I had the vehicle towed to the dealership. The repair report shows "Engine oil pump drive belt tensioner defective." There was damage to the engine, so they had to replace the engine, which cost me $6101.61 minus the cost of a rental car while the vehicle was being repaired. I received the safety recall notice in the mail today.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA