This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Driving back to North Carolina from Oklahoma my cars Low Oil Pressure light came on and dinged continuously. I was in the middle of Tennessee when this happened. The car lost all acceleration. I took it to a dealer the next morning and was told there is metal shavings in my oil. My oil level was fine. They removed the oil pan and found that pieces of my timing belt were in the oil. I was also told I needed a new engine and long block. My car has 64k miles on it. Talked to my dealer back here in NC and was told that Ford has issued a Special Service Message concerning the engine in my car with the dates qualifying. The message number is 49918. Stating that the engine can fail and you will get a low oil pressure light and lose acceleration. I call the Ford Motor Company and they said this was not a recall but for the dealers to do what they think is best for the customer and vehicle. I talked to Ford and they are willing to provide some assistance but not 100% because it is not a recall. My dealer also had an EcoSport in his service dept when he called me with the same issue.
- Raeford, NC, USA
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The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 mph, the engine oil pressure light illuminated with a knocking sound coming from the engine. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to a lack of oil pressure. The contact was informed that the engine needed to be replaced. The engine was replaced however, turbocharger malfunctioned. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Low oil pressure light came on -- dealer had to keep car for 10 days to take care of problem by replacing parts in engine. According to dealer this model vehicle has this problem but no recall-- dealer made me pay deductible.
A week before I had an oil change perform on my car. I was driving service engine came on then the car shut off. I was on the highway with my children.
I was driving in highway 29 when a warning stated for low engine oil pressure. I immediately went to the nearest car repair shop, around 2 miles away. When they check the engine oil, engine oil was full. I was told to bring to the nearest Ford service center, around 30 miles away. While driving back, 2miles after, my car was decelerating until the engine stalled. I had to immediately park at the side of the road along hwy 29 and had my Ecosport towed. I was later told that my engine and turbo needed replacement. My car just turned 2yrs old in Oct, 2020.
I was at a light, I went to go around the car in front of me & the car kept revving like it was trying to pick up. I had to glide over to the side of the street because there was no pick up in the car. I waited a few minutes to drive again. I am glad a car wasn't coming because it would've caused an accident
Oil warning lamp came on and then a loss of engine oil pressure. Car started shaking. Had towed to Ford in clovis. Said the block is damaged and looks like the oil belt tensioner broke and damaged engine
Low engine oil pressure came on, headed straight to the dealership but the car died three miles away from the dealership while turning left onto 501. Monday 06/15/2020 Ford informed me that they didn't know what happened but I will need a complete new engine.
I purchase a new 2018 Ford Ecosport. On 12/22/19 the vehicle would not start. There was auxiliary power inside but no response from the engine even after receiving a jump. After approximately 30 minutes the car started. On 12/23/19 I had a Ford dealer check the vehicle. They claimed it was the battery and replaced it. However, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. Once again there was auxiliary power but no engine response. I had to get pushed out of the middle of the street in traffic. I took the vehicle to a different dealer (I was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested I disable the auto stop/start feature and turn off the automatic headlights. I am concerned that Ford is missing something. After reading other similar accounts I was compelled to report my experiences. I am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. Please help us prevent a tragedy
Check engine light illuminated after a short drive, vehicle was turned off and parked a short time later in a parking lot. A few minutes after that, the vehicle engine compartment caught fire. Vehicle was at the dealer a few days prior to the incident for repair work (coil, spark plug)
I am trying to add information to complaint #11175903. When I made the complaint there were no injuries since then the other driver party went to the hospital unknown on injuries can I add this to my complaint
I have 2018 Ford Ecosport and the auto shutoff/restart was not working right. When I stopped at a light it shut off and didn't start again it had stalled this happened about three times. Then as I was driving it stalled again as I was driving off the highway on a ramp and I couldn't stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. Have there been any other incidents of this kind. I was lucky no one was hurt but someone else might not be so lucky
The engine will randomly shut off when in park mode due the auto-stop start feature not disengaging correctly. Ford has not been able to reproduce the problem and doesn't have a solution.
A D V E R T I S E M E N T S
- Bowling Green, KY, USA