This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power, and the engine started to misfire. The contact stated that the fuel injection system warning light was illuminated. The contact was able to reach her destination however, the vehicle would not restart. The contact was concerned about driving the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed; however, the mechanic could not duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,000.
I bought my Ford Ecosport June 30th 2022 with 33k miles. On March 30th 2023 coolant leaked into the cylinder head resulting in a blown gasket. This was very unexpected as the car showed no signs of any issues at all up until the day of. I was driving the car to get an oil change and brakes checked. The car began to over heat and notify me that the engine was reducing power due to it's overheating. The car would not rise to 2 RPM and was extremely hard to make accelerate if I stopped at a redlight or stop sign. I just barely made it to the auto shop after breaking down in the middle of the busy road multiple times. I almost did not make it through a large intersection. The car has been inspected by the manufacturer and they have confirmed the issues. I am aware there was a recall where Ford identified a problem with a coolant pipe (referred to as the degas hose), on just under 45,000 Ford Focus 1.0-litre Ecoboost models sold in the UK between October 2011 and October 2013. My car has a 1L ecoboost engine with the exact same malfunction.
The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
I bought Certified preowned 2018 Ford Ecosport SE Turbo Have not had any problems until 3/28/2023 when i was on my way back from the cemetery and my low oil pressure message came on along with my oil light and engine I have it serviced every time it needs oil change, new tires, etc. I don-??t drive it hard at all. It has 112 k plus miles on it so it is out of warranty and i sill owe on it.I have called Ford motor company to see if there has been any recalls but there has not. I did do some research on the problem and found that several Ford Ecosport owners have had the same problem and read that Ford does know about this problem. I can-??t see why they can replace the motor which I found out that is what has happened to it from the certified mechanic that I took it to. Please help!!!
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 30 MPH, there was a squeaking and knocking sound coming from the vehicle. The contact stated that the vehicle started to shake, vibrate, and then lost motive power. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed, and that the timing chain had disintegrated causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000. The contact stated that at the time of failure, the oil pressure light came on. The contact chose not to operate the vehicle due to fear of doing damage to the engine but the power and engine came on when the car was started. But when taken to the dealership, they claimed the vehicle would not stay running.
- Norfolk, VA, USA
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Oil pressure low warning came on and lost power. I was informed by a Ford dealer that the oil pump is driven by a belt and the belt tensioner broke. The Engine needs to be replaced. I am waiting to see if they will replace it under warranty. The car loss of power effects the handling and braking of the vehicle
The contact owns a 2018 Ford Ecosport. The contact stated while starting the vehicle, the oil warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed, and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 100,319.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger-??s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.
Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.
Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the low oil warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,916.
The motor blew after only driv9ng the car a little over 30k miles. Routine oil changes at the dealership has been made. Ford has offered to pay 2k of the cost of the new engine. They are accepting responsibility partially but due to research this engine has failed. The current milage is 60,013. 13 miles over the warranty and Ford will not cover a vehicle the produced that won't make it 60k miles with out a engine failure.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with an engine failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was 68,000.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 40 MPH, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 MPH, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 61,050.
I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!
I was driving. My car sounded completely normal. All of the sudden my "low engine oil pressure" sensor came on. I pulled into a convenient store and ended up having the car towed into a mechanic shop. I was told that this engine has a flawed warning system in it. That the sensor doesn't come on until it's to late. (MY ENGINE IS GONE). My car has alittle over 73,000 miles on it. Ford will not fix my car they said that my extended warranty for the engine is 60,000. This is not good customer service. I am a disabled widow. I don't have any money to buy another car. This car left me on the side of the road with no warning. I have been a loyal ford customer I had always bought used cars before. But after my husband died I felt I needed to have something more dependable. This car is not that. Please help me with this problem.
As with HUNDREDS of other owners of the 2018 Ford Ecosport, I have encountered a safety issue with Low Oil Pressure which causes the engine to shut down. There has been a NHTSA Service Bulletin issued but still not recall and this issue is extremely dangerous and absolutely kills the engine. A small recall fix could save lives and save owners from a repair that costs in excess of $5,000. Below is the Service Bulletin but it needs a recall. I've spent all day on the phone with Ford and all they will say is that they have no recall. Below is the Service Bulletin: "SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss of engine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use." I need help and don't know where to turn. I could have EASILY wrecked and harmed not only myself but others on the road. This needs an immediate recall. Thank you so much for your assistance. My car will now need an entirely new engine for something that could have been avoided and fixed with an inexpensive recall.
No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at Ford Dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that Ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires.
The contact owns a 2018 Ford Ecosport. The contact stated while at a stop light, the START/STOP feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 MPH, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000.
I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, phyllis_neal@yahoo.com. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it-??s just inconvenient.
A D V E R T I S E M E N T S
- Hazel Green, AL, USA