This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that while driving 35 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the long block and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no records that the vehicle was previously serviced at the dealer due to stalling. The failure mileage was unknown.
I was driving on Hwy 146 at a high rate of speed and my engine died. I almost crashed with the car behind me. It was a very scary situation and I thank God no one was hurt. Traveling at that rate of speed it was a miracle. I got my car over to the side of the road and had it towed to the closest mechanic. My car just got paid off in Feb and only had 58,000 miles on it. I thought it would be something small. I received a ph call from the mechanic saying I need a new engine that the oil pump went out and threw stuff through the engine. I had it towed over to Mac Haik Ford in Pasadena for a second opinion and they said the same thing. I have read through this site and many many people have experienced the same problem. The dealership was well aware of the issue and so was Ford when I called them. Is it going to take someone to die to get this recalled. If anyone is interested in a class action feel free to call me [XXX]. There should not be this kind of problem with an issue that is so well know and Ford has not had to correct it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
On my way to work as a travel nurse in another state from home, my car had an engine oil pressure light come on. It was the dark hours of the morning and I wasn't sure what it meant so I looked for the next place to stop safely. Not even five minutes later, I heard a large bang, almost like a gunfire sound, and large billows of smoke came from the front part of the car. My car handling went out and I lost complete control of the car and it started to skid. I gripped the steering wheel as a way to turn into my skid to steady the car until it came to a stop. Luckily there was no one on the road and I avoided a crash. After sending it to the Ford dealer, I found out a few weeks later that the car needed a total engine replacement which astounded me on a car that had less than 32,000 miles. My car is under warranty and I had just did an oil change and 21 point inspection two months before which was checked out good and it was not due for another couple hundred miles. I am now fighting with Ford to address this issue as I now know this is a common problem with the Ford 1.0L Ecoboost Engines. The car is getting the Engine replaced (a band-aid fix to a open, bleeding wound) but it doesn't help the fact that this is an unsafe vehicle and can happen again. When, not if, that happens, safety is a huge issue as I almost crashed the car the first time. Unfortunately, my state of Florida will not buy this car back as I have owned it for over the two years, however, I still owe money on it and have no choice to keep it until I can trade it in. Ford and the NHTSA needs to address the safety issues with this vehicle. The next person that this happens too (could be me again) might not be so lucky.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The alert sounded indicating that the oil pressure low warning light and the check engine warning light were illuminated. Several unknown warning lights then illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the oil and that the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was provided a case number and then transferred to the NHTSA Hotline. The failure mileage was approximately 121,000.
- Los Luna, NM, USA
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Just got an oil change on 5/4/23, on 5/23/23 the low oil pressure notification came on. The car almost immediately stalled out and cut itself off and will not cut back on. Had it towed to the company that performed my oil change and they informed me that it appears to be a problem related to the oil pump that I would need to speak to Ford about. I called Ford who informed me that there was no current recall for this type of issue but that I could have the car brought to them to be looked at. Looking online and it seems like it-??s a major problem in this particular car, not sure why I should have to pay out of pocket for a known issue in these vehicles.
2018 Ford EcoSport-??s entire engine needed to be replaced at 65,000 miles.* In June of 2022, I was turning right onto a busy road. During my acceleration, out of nowhere, I heard a loud bang, and my entire dash lit up with lights. I quickly pulled over and called for a tow. I towed my car to a certified Ford dealership. They diagnosed my car with an oil pressure problem, and that to fix it, they needed to replace my entire engine. This is just one of MANY issues I have had with this car.
I was driving at 35 mph when the low engine oil pressure indicator came on and stayed on for approximately 15 seconds. When it shut off, the engine started a banging noise and lost engine power. It was towed to the dealer and diagnosed with a blown engine because the oil pump failed. I was also informed by the dealer that this was the third 2018 Ford eco-sport to have this happen in the last five months. I had it towed to another automobile repair service center for a second opinion. They agreed with the dealer service department and informed me that they had done five of these engine replacements for the exact same problem in the last year. I was also informed by both the service manager at the dealership and the owner of the automotive service center, Ford motor company has been aware of this problem for a number of years. It cost me $6200 to replace the engine. I am 65 years old and now I have to work to pay this engine off. Instead of being able to finally retire, I have to pay for Ford motor companies defective engine that they have been acutely aware of for years.
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power, and the engine started to misfire. The contact stated that the fuel injection system warning light was illuminated. The contact was able to reach her destination however, the vehicle would not restart. The contact was concerned about driving the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed; however, the mechanic could not duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,000.
I bought my Ford Ecosport June 30th 2022 with 33k miles. On March 30th 2023 coolant leaked into the cylinder head resulting in a blown gasket. This was very unexpected as the car showed no signs of any issues at all up until the day of. I was driving the car to get an oil change and brakes checked. The car began to over heat and notify me that the engine was reducing power due to it's overheating. The car would not rise to 2 RPM and was extremely hard to make accelerate if I stopped at a redlight or stop sign. I just barely made it to the auto shop after breaking down in the middle of the busy road multiple times. I almost did not make it through a large intersection. The car has been inspected by the manufacturer and they have confirmed the issues. I am aware there was a recall where Ford identified a problem with a coolant pipe (referred to as the degas hose), on just under 45,000 Ford Focus 1.0-litre Ecoboost models sold in the UK between October 2011 and October 2013. My car has a 1L ecoboost engine with the exact same malfunction.
The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
I bought Certified preowned 2018 Ford Ecosport SE Turbo Have not had any problems until 3/28/2023 when i was on my way back from the cemetery and my low oil pressure message came on along with my oil light and engine I have it serviced every time it needs oil change, new tires, etc. I don-??t drive it hard at all. It has 112 k plus miles on it so it is out of warranty and i sill owe on it.I have called Ford motor company to see if there has been any recalls but there has not. I did do some research on the problem and found that several Ford Ecosport owners have had the same problem and read that Ford does know about this problem. I can-??t see why they can replace the motor which I found out that is what has happened to it from the certified mechanic that I took it to. Please help!!!
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 30 MPH, there was a squeaking and knocking sound coming from the vehicle. The contact stated that the vehicle started to shake, vibrate, and then lost motive power. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed, and that the timing chain had disintegrated causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000. The contact stated that at the time of failure, the oil pressure light came on. The contact chose not to operate the vehicle due to fear of doing damage to the engine but the power and engine came on when the car was started. But when taken to the dealership, they claimed the vehicle would not stay running.
Oil pressure low warning came on and lost power. I was informed by a Ford dealer that the oil pump is driven by a belt and the belt tensioner broke. The Engine needs to be replaced. I am waiting to see if they will replace it under warranty. The car loss of power effects the handling and braking of the vehicle
The contact owns a 2018 Ford Ecosport. The contact stated while starting the vehicle, the oil warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed, and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 100,319.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger-??s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.
Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.
Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the low oil warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,916.
The motor blew after only driv9ng the car a little over 30k miles. Routine oil changes at the dealership has been made. Ford has offered to pay 2k of the cost of the new engine. They are accepting responsibility partially but due to research this engine has failed. The current milage is 60,013. 13 miles over the warranty and Ford will not cover a vehicle the produced that won't make it 60k miles with out a engine failure.
A D V E R T I S E M E N T S
- Rio Grande , PR, USA