This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drove 2 hours to see family. As I was leaving my oil pressure light came on, the first time ever. I pulled over and checked my oil and checked for leaks and everything was okay. I started driving it back and only got around the corner when my car stalled and the engine light, low oil pressure light, and battery light turned on. I had it towed to a dealership and the service mechanic says it needs a new engine. The car is 5 years old and only has 54,000 miles on it.
We were driving from an out of town trip and the warning "low engine oil pressure" came on dashboard, car lost power. My husband checked oil, was good. He turned car off and did not re-start. It was towed to nearest Ford dealer. We finally got a call on 9/25/23 that it will require a new engine! We have been researching and this issue has come up with this vehicle, even the Ford representative told me this has been an issue. It is covered under 3rd party warranty, we are waiting to get claim approved. Since this has been an issue, is there anything that can be done? I still owe vehicle and am concerned that I will continue to have issues after engine gets replaced. Thank you in advance for any help on this matter.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 75 MPH, the low oil pressure warning light illuminated, and the vehicle started to stall. The contact stated she was able to drive the vehicle to the local gas station and checked the engine oil level. The contact stated the engine oil level was adequate. The vehicle was towed to an independent mechanic. The vehicle was then towed to the dealer. The vehicle was diagnosed with failed oil pump belt tensioner. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and approved the engine replacement. The failure mileage was approximately 54,041.
Oil pump failure causing damage to motor and operation of vehicle. Currently unable to drive due to oil pump manufacturer defect causing vehicle to break down on June 2 2023.
- Oakfield, GA, USA
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On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced.
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can-??t afford to pay for a car I can-??t use, nor can I afford the repair bill of 10,000. I-??m out of a car now and have no transportation.
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.
I was driving on the highway to work and the "low oil pressure" alarm went off and I immediately noticed my car would not accelerate so I pulled over. I had it towed to the place I had the oil changed recently thinking it was something they might have done. They told me the oil was full and it seemed like an engine failure. I called my Ford dealer and they had me tow it to them to confirm whether that was the case. I received a call today that said yes, it loomed like the engine would need to be replaced. My car is 5 years old with 62000 miles on it.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, and the contact smelled an oil odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 81,000. The contact was told by a Ford mechanic the engine failure was due to faulty fuel pump.
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the low oil pressure message was displayed. The vehicle would not accelerate and decelerated independently. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
A D V E R T I S E M E N T S
- Fort Worth , TX, USA