This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the contact was stopped at a stop light and the vehicle shut off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed starter. The vehicle was currently being repaired. The contact stated that the failure had occurred before and the starter had been replaced by the dealer twice within 6-months. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
- Newark, NJ, USA
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- Newark, NJ, USA