This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sudden brake system and power steering loss. Vehicle was being moved from the storage lot heading towards main roadway (low speed) when it made a strange grinding noise; brake pedal went soft and lost power steering. Vehicle was leaking fluid, could see fluid leaking beneath vehicle. Fortunately this did not occur on the main roadway and driver was able to avoid a crash. Vehicle cannot be safety driven; need to call for a tow. This happened on a Sunday afternoon; vehicle cannot be towed to dealer until Monday for inspection/repair. Vehicle maintained at the Ford dealer and at general rv; vehicle is a thor four winds motorhome on a 2017 Ford E-450 chassis. Vehicle had recent service at Ford dealer for oil change/maintenance.
This is a 24' motorhome. 2017 Ford E-450/ while driving in regular traffic, if vehicle is traveling 50 mph or more, the steering feels loose and the wheels have a delayed reaction to the steering. The vehicle drifts very strongly to the right or left when another vehicle is passing at a greater speed than I am traveling. Sometimes, throwing my vehicle almost off the road, because when the vehicle I am in drifted to the right, the counter steering doesn't respond immediately, hence it is very delayed. Sometimes it feels like the wheels are off the ground, floating on air or not grabbing the road. This happens mostly on highways, but also on city streets. I brought this problem to the attention of the motorhome dealer, they claim this is normal"?" vehicle only had 1094 miles on it when I took possession and problem occurred immediately when I traveled over 50mph. I requested a refund after the 4th day of ownership but the dealer refused my request. What are my options. Got a recall a couple of days ago, about the crankshaft pulley bolt needing tightening. Please advise when the dealer would have been notified about this problem. Was it before I purchased this product in April 2017. Was it legal for them to sell me this motorhome knowing that there were problems with it.
- Summerfield, FL, USA
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- Macomb, MI, USA