This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was found to have severe vertical play in all four tie rod end joints. Not typical with horizontal play normally found in higher mileage vehicles
Vehicle was found to have severe vertical play in all four tie rod end joints. Not typical horizontal play with normal wear as seen in higher mileage vehicles.
I am a representative from an auto repair facility in charge of the repairs and maintenance of a fleet of emergency vehicles. This is an ambulance conversion and at 56,701 miles, it was found to have excessive vertical play in all four tie rod ends up to 1/4." there is no lateral play as in normal wear over a longer period of time. It is believed this is a defect in manufacturing and is a safety hazard.
I am a representative from an auto repair facility in charge of the repairs and maintenance of a fleet of emergency vehicles. This is an ambulance conversion and at 30,152 miles, it was found to have excessive vertical play in all four tie rod ends up to 1/4." there is no lateral play as in normal wear over a longer period of time. It is believed this is a defect in manufacturing and is a safety hazard.
I am a representative from an auto repair facility in charge of the repairs and maintenance of a fleet of emergency vehicles. This is an ambulance conversion and at 38,323 miles, it was found to have excessive vertical play in all four tie rod ends up to 1/4" and in the steering gear output shaft. There is no lateral play as in normal wear over a longer period of time. It is believed this is a defect in manufacturing and is a safety hazard.
- Flint, MI, USA
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I recently rented an rv from cruise America. I do not have the VIN but for id it was their unit 254869. It was built for cruise America by four winds on a Ford E350 chassis. Almost immediately I found I could not drive it at posted speed limits. I felt unsafe at any speed over 60 mph and less depending on weather and pavement conditions. The posted limits were 65-80 in co, wy, mt, and sd. The vehicle was light in the front end and nothing we loaded caused that. Every gust of wind, every bump in the pavement, and every truck blast pushed it off line. On one occasion, a truck blast pushed me onto the shoulder and before I could correct it, a snow pole broke the passenger side mirror. I reported this to cruise America when we returned the vehicle, and again by email. They don't seem to be concerned that this vehicle and others in their fleet like it may be unsafe to operate at posted speed limits. I am attaching two.jpgs. One is of that specific vehicle and clearly shows that it rides higher on the front wheels. The other is of the approximate location on us-191 between rock springs and jackson wy where the truck blast pushed me onto the narrow shoulder. I consider that vehicle, and possibly others built to the same specifications, to be unsafe to operate at highway speeds. Can you do something about this" if this is not within your jurisdiction, would you please advise me of the proper Agency to submit this to or pass it on" thank you.
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- Flint, MI, USA