This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 68,450 miles, several issues occurred: 1) oil pressure switch blew out of the housing, 2) oil was visible in coolant, 3) oil was leaking from engine, 4) idle vacillated up and down w/O any action on part of the user. Took van to dealer, who claimed to have repaired these items. Inspection of the "repaired vehicle" revealed oil still dripping off engine onto ground. Was told that this was "normal" and would disappear. However, this did not happen. Engine has continued to leak and oil continues to mix with coolant fluid, even after flushing system twice since repair. Despite numerous calls to dealer, problem has not been fixed. Engine has less than 13K additional miles on it since "repair" and oil is still leaking. Leak continues to get worse with time. I believe this is a manufacturer's defect and since the engine has far less than 100K miles on it, should be repaired as a warranty item. Mixing of oil and coolant is a safety hazard and needs to be programmatically addressed by Ford.
The contact owns a 2004 Ford E-350. While driving 70 mph, the vehicle stalled and was towed to a dealer. The technician diagnosed that the fuel injector, fuel tank, fuel pump, and the engine needed to be replaced. The technician also stated that the silver coating in the fuel tank was from one of the damaged parts. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 52,000. Updated 04/07/15 updated 11/3/15
- Ypsilanti, MI, USA
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- Woodinville, WA, USA