This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford econoline 350 equipped with V8 tritan engine. Spark plug blew out. Have tapped with heli-coil repair kit, but his repair has failed. Now faced with cylinder had been removal and replacement.
After traveling 10 miles during my morning commute, while at 40 mph, a spark plug ejected from my Ford Triton V8 engine causing raw fuel fumes to enter the engine compartment and passenger cabin. This has resulted in an estimated $1900 repair bill from my local Ford dealer to remove and repair the plug threads for the ejected plug.
The contact owns a 2002 Ford E-350. The contact stated that after the dealer replaced the spark plugs the engine shot the spark plugs out of the engine block 15,000 miles later. Everytime the contact has the plugs replaced the vehicle continued to shoot out the spark plugs. The contact brought the vehicle to the dealer, who stated that the engine heads need to be replaced. The current and failure mileage were 131,000.
Engine failure on 2002 E350 Ford van. Van was being operated normally on a rainy day in California. Van stopped running. Driver restarted van and returned to yard. Van engine was making knocking noise. Van was sent to dealer. Dealer determined that vehicle had large volume of water in intake system and said it would not be covered under warranty. Consumer appealed to Ford Motor Co. Ford sent field engineer who agreed with findings; adding that the vehicle is designed to ingest a small amount of water, but not that volume of water, therefore it was consumers fault. Consumer says that if that volume of water can enter the vehicles intake system under normal operating conditions then there must be a design flaw or defective part. Nowhere in owners manual does it say not to operate vehicle on rainy days, and the dealer says there is no sign that the vehicle was submerged or driven through deep water. Consumer checked other E350's (earlier model years) in fleet and found evidence of small amounts of water in the intake system leading the consumer to believe that the problem may be a defect with the 2002 model year or a design flaw.
A D V E R T I S E M E N T S
- Belton,, SC, USA