This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford E-250. The contact was driving 72 mph when the contact experienced a steering failure in which the steering wheel became extremely difficult to maneuver. The vehicle was taken to the dealer four times where the dealer advised that the failure was a result of the ball joint not being properly broken in during use. The dealer offered numerous remedies but none resolved the failure. The vehicle was not repaired. The failure mileage was 347 and the current mileage was 2,800. Updated 09/15/11 updated 12/19/11
- South Meriden, CT, USA
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- South Meriden, CT, USA