This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford E-150. The contact stated that the frame experienced severe corrosion. As a result, the vehicle lost steering ability because the bolts connected to the gear box, which were all connected to the frame, detached from the vehicle. The contact was able to safely maneuver the vehicle to the side of the road. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The vehicle was taken to les stumpf Ford (3030 w college ave, appleton, wi) where the failure was confirmed; however, no further assistance was offered because the VIN was not included in a recall. The failure mileage was approximately 86,000.
- De Pere, WI, USA
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- De Pere, WI, USA