This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2008 Ford Crown Victoria. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was towed to an independent mechanic, who replaced the linkage. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Unmarked police Crown Victoria sedan traveling in left lane of 4-lane, grass median-separated highway with posted speed limit 55 mph. Police officer driver deceased in crash. Witnesses report: After entering highway, vehicle accelerated to high rate of speed; in vicinity police median turnaround, police strobe lights went on; vehicle started wobbling and moving gradually to left in straight path. Event data recorder indicated brakes applied and vehicle slowed before colliding with concrete bridge underpass abutment. Small grass fire extinguished around front-end of vehicle. Cursory vehicle examination on 09/15/11 reports: Airbag deployed, seat belt locked up due to impact, unable to check brake pedal, unable to check front brakes, and bad steering (no further details on condition steering parts).
Driver felt resistance in steering and heard noise under dash. Drove car for some until it would not shift into park then brought in for service. Technician examining vehicle noticed small plastic parts on floor under steering column and found the lower bushing out of tube. Steering shaft was still connected.
- Harrisburg , PA, USA
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- Humble, TX, USA