This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlight went out without warning. The failure recurred numerous times. The vehicle was taken to dealer, where it was diagnosed that the light module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Lighting control module is under Ford factory recall ! since 08/2014 I have many instances were it gets hot and shuts the headlites off. I have contacted power Ford in person when this first occurred. I have contacted Ford recall numerous times. I made contact with a person named [xxx] @ Ford recall. Phone # 866-631-3788 ext #[xxx]. he contacted a service mgr named [xxx] @ power Ford and sent him a E-mail to authorize after market parts to resolve this safety issue. I believe that was app in Oct/2014.I have contacted [xxx] @ Ford again. To get the same results! I drive early in the am. And return in pm! this is in the dark! this is impacting my safety as well as others.this has been going on for 5 months.when the lcm gets hot my headlites shut off. When this happens I must shut vehicle off for 3/4 to 1 hour. I have also had to drive while holding the bright lites on manually, while finding a safe place to pull off! I would appreciate any help you could assist me with. Thank you information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Lights failed when driving down dark freeway, nearly drove off road, stopped car, heard click and lights came back on, but a few minutes later, went off again. As I drive down the road I hear a click and then they come back on, but more minutes they go off again, continual intermittent on/off. This occurs when the lights are in headlamp setting, or autolamp control, lights don't work when in this condition in high beams. Fortunately they are working when held toward steering wheel in flash-to-pass, so have been holding the lights on this way for months. From what I've read, this is an ongoing continual problem with this vehicle. I'm surprised there have been no reports of accidents or death, but it's a hard issue to identify as it's inconsistent, and if someone was reported as 'loosing control of their vehicle', it could be loss of lights causing them to run off the road. Read how to do a quick resolution by kicking the lcm under the dash, which sometimes does cause the lights to come back on. Also, have seen a youtube video from a mechanic that shows how to solder on new relays to the computer panel, which fixes the issue for $15, which I've considered doing myself as a replacement unit is upwards of $400. This needs to be a recall issue!!!
While driving home from a wedding reception at 10:00 pm lights suddenly went out. Pulled over to side of road and tried all modes of lights operation (automatic, parking and regular lighting mode). Trying dims and high beams both. Finally got lights to work if I held dimmer switch in pulled position until reaching home. Looking on internet found out that this is an ongoing problem with crown vics. Failure in lighting control module. Still need some sort of repair.
Several times I have been driving at night and my head lights will shut off. The occurrences have been at different speeds anywhere from 30 M/hr to 70 M/hr. They have always come back on but I have had to wait anywhere from one minute to an hour before they would come back on. Normally I try to switch the lights on and off several times for them to come back on. Sometimes I would have to pull the car over put in park turn car over mess with light switch for them to come on.
- Macon , GA, USA
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The contact owns a 2005 Crown Victoria. The contact stated that the vehicle head lights failed to turn on. The contact had to turn the switch on and off several times before the head lights activated. The contact turned on the emergency flashers and the vehicle resumed its normal operation nearly fifteen minutes later. The failure occurred on three different occasions. The failure mileage was 100,000 and the current mileage 128,000. Updated 10/02/14 the consumer stated the dealer was contacted and has not been able to retrieve the necessary part to repair the vehicle. Updated 03/9/15
I was driving down hwy 39/ franklin street in village of linden it was dark out. My headlights went out. Then would not come back on. My tail lights and turn signals still were on. Then after about 2-3 minutes headlights came back on then went stopped working again. Was going 30mph and a car was coming towards me this could of caused a crash. In researching this problem this is a know problem for 2005 Ford crown vic this is a police car yet no recall has been issued.
I was driving at night and a car hit me in the rear. The other driver said he didn't see me since I did not have my lights on. I showed him that they were on but yet the tail lights were not. When I had a shop check for the problem, they said the fuses, bulbs and relays were fine. They said the problem is a common problem with this model and it is a lighting control module which costs over $500.they said Ford has known about the problem but still has not recalled the item. When I searched on the internet, I find a ton of people reporting this problem. This could have easily caused serious injury and/or death to all involved. I am shocked at Ford.
The contact owns a 2005 Ford Crown Victoria. The contact stated that the front headlights intermittently failed. The vehicle was not repaired. The manufacture was not contacted. The approximate failure mileage was 65000.
The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights would independently and sporadically deactivate. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
The headlights on this car quit working as they should. The lights come on and then go off within 30 seconds. Usage of emergency bright light on signal lever is a must for headlights. Cannot use dim lights at all. I feel that this is a recall situation as I have heard there are other cars of this make and model affected. We should not have to pay to have this repaired as it is a safety issue.
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at various speeds and after completing a left turn, the steering wheel seized without warning. In addition, the contact stated that low beam headlights intermittently failed. The vehicle was taken to a dealer where it was diagnosed that the exhaust manifold heat shield and the light control module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 54,000 and the current mileage was 60,000...updated 05/20/14 the consumer stated the steering wheel did not seize. It became difficult to turn when going around corners. Updated 05/28/2014
When exiting a local restaurant just as it was getting dark we found that the headlights would not go on either in manual or automatic mode. The only way we were able to see to get home, about ten miles on the highway, was to lift up the light lever and hold it up for high beams. If we released the lever it went totally dark. Our local Ford dealer found a failed light control processor to be the cause, and replaced same. This was an expensive part and with labor cost over $500. We felt that we were fortunate that the problem did not occur while we were on the highway.
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving 30 mph, the headlights failed. The vehicle was diagnosed by a member of the family as having a faulty lighting control module. The vehicle had not been repaired. The failure and current mileage was 147,000.
The headlights go out while driving with no warning. Ford is doing nothing about this very dangerous and expensive repair. Seems the problem lies with the welding that was done to lcm (light control module) but it is scary to be on highway and have no lights and no warning. Now this warning about engine!!!!
Headlights go out without any warning. Ford says no issues with this although it was written up in newspapers. They will not fix this very dangerous and expensive problem. The problem apparently comes from bad welding in the lcm (light control module) but its scary to be driving on highway and then have no lights.
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights flickered independently. The vehicle was taken to a dealer for diagnosis and the contact was informed that the light control module would need to be replaced. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 140,000.
Multiple incidents of headlights suddenly going off. Driving down the road suddenly no headlights. Went to sisters ready to leave--no headlights--ready to leave for work in the morning before daylight no headlights. Then an hour later lights back on. When my 3 year old grandson visits I do not trust the headlights enough to take him out. I chance going to work in the mornings at my full time job or when I leave my part time job at night. When I went to see about getting this problem repaired, I was told it will be quiet expensive for me to get it repaired. I feel with all of the complaints that I read online, that Ford should consider this a recall and repair this at their expense.
A D V E R T I S E M E N T S
- Millen, GA, USA