This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving approximately 55 mph he heard a loud rattling noise. The vehicle was inspected by an independent mechanic who advised him that the right rear wheel bearing and axle fractured and needed to be replaced. The wheel bearing and axle were repaired. The manufacturer was not notified of the failure. In approximately two weeks, he began to hear the same rattling noises again. The vehicle was taken back to the mechanic who advised him that the left rear bearing and axle had fractured as well and needed to be replaced. The vehicle was not been repaired. The failure mileage was approximately 48,000. The VIN was unavailable.
- Matthews, NC, USA
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- Matthews, NC, USA