This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head lights failed several times. Problem is intermittent. Appears light control module is defective. Ford is aware of this problem, but is unable or unwilling to issue a recall. This is an extremely dangerous situation.
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights would shut off without warning. The dealer informed the contact to bring the vehicle in for diagnostic testing and the manufacturer was made aware of the failure. The vehicle had not been inspected or repaired. The current mileage was 59,200. The approximate failure mileage was 58,500. Updated 11/29/11
The contact owns a 2004 Ford Crown Victoria. The contact stated while driving 40 mph both headlights suddenly shut off. The contact had to either activate the high beams or pull over and shut the vehicle off and restart it in order for the headlights to work. The contact did not take the vehicle to the dealer for diagnostic testing. The contact stated the vehicle was very unsafe to drive at night. The failure mileage was 125,000. Updated 11/03/11
The contact owns a 2004 Ford Crown Victoria. While driving approximately 45 mph at night the headlights failed without warning. The driver was able to pull over to the side of the road and restarted the vehicle with limited visibility. The failure occurred intermittently. The vehicle was taken to an independent mechanic for inspection. The failure was contributed to the headlight control module. The vehicle has not been repaired. The failure mileage was 47,000. The current mileage was 48,000.
- Kenosha, WI, USA
Search CarComplaints.com for these popular complaint phrases...
: the contact stated while driving at night in normal conditions at no particular speed, the headlights intermittently flashed on and off. As a result of this happening, the dimmer switch was adjusted from dim to bright, allowing the lights to operate momentarily. The local dealership performed diagnostic testing on the vehicle. The problem could not be duplicated, although dealership personnel test drove the vehicle.
A D V E R T I S E M E N T S
- Louisville, KY, USA