This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
These particular wheels on the Crown Victoria police interceptor were known to crack, and leak air, causing an accident. They were recalled by Ford, but the police department that purchased this vehicle, yavapai-apache police in camp verde, AZ, never had them replaced. I am constantly adding air to my tires. Luckily I haven't had a blowout. I would settle for a used set of stock wheels(12 hole type) to replace the current 8 hole type, since I still have the original hubcaps on the vehicle
I have a 2003 Ford Crown Victoria. I am having issues with the electrical system. I only have 2 speeds on my wipers. Either the second intermittent, or full speed. While on full speed, if I turn on the left turn signal, the wipers stop. A while back, my horn would just honk on its own. The worst, which made me take out the fuse, was at 3:30am one night the horn just wouldn't stop. I was asleep in the house. The windows work, sometimes. I can roll down the passenger window with the drivers side button, but have to reach across the car to roll it up with the other door switch.my lights, that are supposed to come on automatically when it's darker outside, seem to be on no matter what time of day it is. I know it is an old car, but for so many things that are wired through the electrical system, it makes me think that part of that is one of your recalls. I tried searching by VIN, but it kept telling me to enter a valid VIN. I checked it again, wrote it down twice, and tried again. I also noticed that you have a recall on the wheels for this car as well. I have replaced the tires 4 times, and the valve stems twice. For three years now, I have driven on bad, or new tires off and on. I thought the rim was bent, but read that there is a recall on steel rims that crack causing air seeping out. I really would like to have this examined. That, and along with the issues, is why I am installing a complaint to you. Down below, when it asks for when it happened, I am not sure. It has been going on so long, I'm not sure when I noticed it exactly. But the horn was close to the date below. Everything has happened since then. Thank you for your time, and hope for a quick resolution to this complaint.
The contact owns a 2003 Ford Crown Victoria. The contact received notification of NHTSA campaign number: 03V279000 (wheels) however, the parts to do the repair was not available. The dealer inspected the vehicle however, the technician informed the contact that the vehicle was not defective. The contact stated after driving the vehicle approximately 10,000 miles they noticed the rear passenger rim had a crack. The vehicle was returned to the dealer where they diagnosed that the due to the vehicle no longer being in law enforcement the recall did not apply to the model. The manufacturer was notified of the failure. The failure mileage was 170,400.
- Lakeside, CA, USA
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Dealer, who I had bought the car from and who had been servicing it, said bearing noise in R/R (mileage 44850). Repaired it for $694.57 dollars. Police and fleet crownvics were manufactured at the same time in the same plant in Canada and were recalled for wheel bearing and axle problems via Ford recall number 04S16. Dealer said recall only applied to fleet vehicles so I had to pay for the work. Ford customer relations simply sent me back to the dealer. Is there any possibility the L/R bearing/axle may fail" shouldn't the dealer/Ford consider this vehicle as part of the original recall? you have a number of complaints similar to mine on your website under different headings such as axle assembly, suspension rear, power train, axle shaft for the same model, year of manufacture, place of manufacture and low mileage. Just what role does your organization have in these situations" I had tried to get satisfaction in this matter much earlier but with the recent interest in safety recalls I thought I'd try again. Thank you for your consideration of my concerns.
The contact owns a 2003 Ford Crown Victoria. The contact stated that the front driver side wheel split where the rim connected to the center of the wheel. The contact referenced NHTSA campaign id number: 03V279000 (wheels), but the manufacturer informed him that the recall only applied to the models that were being used as police vehicles. The contact stated that the information was not indicated in the recall notice. The vehicle was not repaired. The manufacturer did not offer any assistance. The failure mileage was 180,000.
Have been driving the car back and forth to work under normal conditions. Then realized the car had a flat, then took to the local tire shop. Where they informed me the tire was fine, but the wheel had split at the connection weld(making it no good). Found out Ford had a recall, I went to my local Ford dealer where they explained it was a defect and would be replaced if it was a current police vehicle. Where it is not cause I own it, they said they can not perform the recall. Now tell me how am I not anymore important than our police officials" my family is at safety risk, along with myself, and others on the road, because the wheel could split and cause and accident! so tell me why wont Ford stand behind there recalled product"
2003 Crown Victoria. Consumer writes in regards to his vehicle not being able to be repaired under recall due to his VIN number not being included. There was a recall on the wheels.
Have 2003 Ford Crown Victoria got recall notice in March 2009. I called Napa Ford and was told car had to be a police car registered to a police station really felt like a brush off now 5 months later I have cracks in my rim and a flat tire I called back and was brushed off again there is a proven defect and there not fixing it.
The contact owns a 2003 Ford Crown Victoria. The contact discovered a cracked rim in the back of his trunk. The dealer initially stated that his VIN was included in NHTSA campaign id number 07V079000 (wheels). Four rims were ordered and, when they arrived, the dealer stated that the vehicle was not included because it was not an active police vehicle. The current mileage was 129,600 and failure mileage was 129,580. Updated 11-25-08 updated 11/25/08.
The contact owns a 2003 Ford Crown Victoria. The steel wheel weld is coming apart and the tires are leaking. The contact is concerned that the weld could split. When he notified the dealer that there was a safety recall, he was informed that because the vehicle was no longer an operating police vehicle, the recall did not apply. The contact referenced NHTSA campaign id number 03V279000 (wheels). The current and failure mileages were 105,000.
The contact owns a 2003 Ford Crown Victoria. While driving between 65-70 mph, the contact felt a vibration in the steering wheel of his vehicle. He received a recall notice for NHTSA campaign id number 03V279000 (wheels), which was similar to the failure he was experiencing. The dealer stated that because his vehicle was no longer a fleet vehicle, but a police interceptor, the repair could not be performed. The manufacturer was consulted and they agreed with the dealer. The current mileage was approximately 127,000 and failure mileage was approximately 118,000.
The contact owns a 2003 Ford Crown Victoria. On September 25, 2007, the contact took the vehicle to the dealer to have the recall repair for NHTSA campaign id number 07V079000 (wheels) performed. He was informed that the repair could not be made because the vehicle was no longer an active police vehicle. The contact stated that this information was not mentioned in the safety recall. His VIN was not included in the recall, however, the contact wants the recall repair performed. There had been no failure to date. The current mileage was 80,300.
I am representing the city of troy, NY police department. We have previously sent you information regarding three cracked wheels from three separate crown vic interceptor wheels. We now have a fourth one and we are having a problem with replacement from Ford, via the local dealer. The wheel is from a 2003 year model, VIN [xxx], dot [xxx]. this is the second wheel to crack from this vehicle. The crack is 5" by 1 3/4". for further info please contact automotive supervisor [xxx]. thanks. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Steel wheel cracked on vehicle. There was a separation of the weld between the disk and hub. A gap of 1/16th of an inch extended approximately 18" around the hub weld. The wheel was previously inspected at the dealer for possible involvement in safety campaign 03S05 and per the dealer the wheel was not covered in the recall. The wheel failed in the same manner as described in safety recall 03S05. See also 10083876, same incident.
Complaint regarding defect of some steel road wheels. The officers dept was notified of the safety recall 03S05 concerning the defect of some steel wheels. The vehicle was taken to a local dealer for inspection. The consumer was advised by the dealer that recall 03S05 had been performed. About 10 months later the vehicle's front tire began loosing air pressure often. The vehicle was taken to another dealer. The inspection revealed a severe crack in the area of the weld joining the disk of the wheel hub. There was a separation of 1/16 of an inch between the wheel hub and outside wheel disk and the crack extended 18 inches around the hub weld. See ODI 10093959, same incident.
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- Cottonwood, AZ, USA