The contact owns a 2003 Ford Crown Victoria. The contact stated that the low beam headlights failed to illuminate. The vehicle was taken to an independent mechanic, who diagnosed that the light module needed to be replaced. The vehicle was to be taken to a dealer for a second opinion. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

- Hawkinsville, GA, USA

The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving 50 mph, the headlights failed without warning. The vehicle was not repaired and the problem persisted. The manufacturer was notified. The approximate failure mileage was 125,000.

- Lakeland, FL, USA

The contact owns a 2003 Ford Crown Victoria. The contact stated that the low-beam headlight failed. The vehicle was taken to the dealer where it was confirmed that the control module for the low beam headlights failed and would need replacing. The vehicle was not repaired. The failure and the current mileage was 70,700.

- Pembroke, MA, USA

The contact owns a 2003 Ford Crown Victoria. The contact stated while driving at speeds of 45 mph, the headlights failed and reset themselves within seconds. The failure would occur intermittently. The dealer advised replacing the relay control module. The manufacturer advised that there were no recalls for the failure and any repairs would be at the expense of the contact. The vehicle was left with the dealer where he was awaiting repairs. The failure and current mileages were 105,000. Updated 11/12/10 the consumer stated the headlights would fail at times. The consumer stated he took the lighting control module apart and found the relays that controlled the headlights melted the solder on the circuit board creating an intermittent connection. The consumer stated he compared the relay with another relay and found his relay to be significantly smaller. Updated 11/24/10

- Landstrom, MN, USA

The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at unknown speeds, both of the headlights failed without warning. The failure would occur intermittently. When driving over a pothole or bumpy road surface, the lights would occasionally illuminate but would fail again within a few minutes. The vehicle was taken to a local repair shop where the turn signal switch was replaced; however, the failure persisted. The lighting control module was replaced at a later date and the contact did not experience the failure after the switch was replaced. The manufacturer stated that there were no recalls on the vehicle and would not provide any assistance. The current mileage was approximately 185,000 and the failure mileage was 179,000.

- Montgomery, AL, USA

The contact owns a 2003 Ford Crown Victoria. The contact was driving approximately 45 mph at night. The headlights were activated and suddenly, they became inoperative. There was extreme difficulty with visibility. The high/low beam selector was depressed. The contact replaced the headlights and headlamps less than a month before the repeated failure occurred. An authorized dealer has been notified of the malfunction. The failure mileage was 108,000. The current mileage was 110,000. The VIN was unavailable.

- Monroe, NC, USA

The contact owns a 2003 Ford Crown Victoria. The contact was driving at night approximately between 55-60 mph. The headlights spontaneously turned on and off without assistance. The contact replaced the relay control module. The VIN was not available. The failure mileage was 120,000. The current mileage was 120,100.

- Toms River, NJ, USA

The contact owns a 2003 Ford Crown Victoria police interceptor. While driving at night the headlights stopped working without warning. The failure also occurred when it was foggy or raining. Sometimes the lights would turn back on. The vehicle was taken to the dealer for inspection. Since he could not leave the vehicle over-night, the vehicle was not inspected. He had not spoken with the manufacturer to-date. The vehicle has not been repaired to-date. The current mileage was approximately 136,435. The failure mileage was approximately 120,000.

- Fredericksburg, VA, USA

The headlight relay on the lighting control module (lcm) part number nec-EQ1-11111S overheats and fails suddenly, shutting off headlights which could lead to a crash. This is an apparent problem on 2003 Ford Crown Victoria passenger and police interceptor models. This happened to me. Researching on internet, apparently it is a common failure that gearheads are advised to "modify" their 2003 as soon as they get it by replacing this relay on the lcm (if they know how to solder.) apparently, it is a 10A relay, with 8+amps going through it and it overheats and fries the relay. Don't know if this overheating condition enough to cause further damage or fire. It is apparently an $600-$800 fix at the dealer if you aren't' a gearhead to replace the whole lcm (although if apparently replaced with the same relay - same problem will develop). The fact that the headlights both go out suddenly is dangerous. To drive I had to pull back on the bright lights handle on the steering column to see, and this resulted in a ticket from police, but it was this or nothing to get home. Car now in driveway. Replaced the switch in steering column first, but this didn't solve problem. Found out I have to learn to figure out how to solder or shell out big $$$ to fix.

- Valparaiso, IN, USA

While driving car home at night the headlights quit. Lights came back on after car was stopped for 10 minutes. Car was driven again a couple of times and headlights failed again. Lights come back on after 5-10 minutes. No longer drive car at night due to concern for safety.

- Swannanoa, NC, USA

The contact owns a 2003 Ford Crown Victoria. The cruise control would not work. On several occasions, after driving 14 miles, the key would become very hot which was noticed when it was removed from the ignition. The electrical windows would not go up or down properly as they should and activate either very slowly or very quickly. The front driver's seat would not go back and forth as it should and either moves very slowly or not at all. This is the second time that the contact has experienced electrical failure with the windows and the seat. She also stated that the head light switch works intermittently and must be held in order for it to activate. The current mileage was 38,000 and the failure mileage was unavailable.

- Cocoa, FL, USA