This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer was concerned with the gas tank problem with the 2002 Crown Victoria. The service manager told the consumer that the civilian vehicles, as opposed to the police and taxi models, were not of the same design thus not subject to the gas tank problem.
There was a concern about Ford intent to address the gas tanks. The consumer had requested information in reference to Ford shielding the gas tanks. Scc
Reply to concern that privately owned Crown Victoria vehicle's will not receive same retrofit service detailed in the closure resume for SQ01-014. Sent a copy of the closing resume and a voq for future use.
Consumer states purchased vehicle on 09/17/02. Saw news report regarding fuel tank collision explosion. Contacted mfr who advised only making modifications for vehicle being used in a police fleet. Nlm
A D V E R T I S E M E N T S
- East Brunswick, NJ, USA