The contact owns a 2002 Ford Crown Victoria. While driving approximately 45 mph and attempting to make a turn, the turn signals and headlights failed to work, except when the brake pedal was depressed. The contact also noticed that the tail lights did not work and the dashboard was blacked out. The vehicle was taken to a local dealer who was unable to schedule the vehicle for a diagnostic evaluation. The manufacturer was made aware of the failures and stated that there was no recall. The vehicle was not repaired. The failure mileage was 38,000. Updated 10/06/16 ** updated 10/19/16

- Bay Shore, NY, USA

I had driven up a steep mountain dirt road to serve some legal papers, after reaching the top, I continued down the other side to the address I was looking for. I thought I started smelling something burning, it smelled electrical. When I arrived at the address, I stopped the car and shut it off while I was speaking with the resident. My wife yelled at me that the car was on fire, it started filling up with smoke fast, my wife and dogs were still in the car. I opened the drivers door to pop the hood while my wife started getting the dogs out, I then noticed it was my floor that was burning, just about under the gas peddle, a hole had burned through and the metal was glowing red where the padding had burned away. I poured a cup of coffee to put the fire out while the resident got some water for me. The padding and rubber mat had burned away and a hole about 3 inches long had melted away from the floor board. The catalytic converter is directly beneath the hole but there doesn't seem to be any holes in the converter and there is a empty space about 1.5 - 2 inches from the melted hole to the converter. We let everything cool down before driving home, however the entire way home, (49 miles) we were afraid the car was going to burst into flames. Once we were back on the paved roads and were able to drive the normal speed limit, there were no more issues nor any further burning, just the lingering smell. I looked up and found a recall for an issue in the same location however that was for 2003 - 2005 vehicles.

- Athens, PA, USA

Power windows front electric when you touch rear window button the drivers window goes down.

- Wendell, NC, USA

The contact owns a 2002 Ford Crown Victoria. While driving approximately 45 to 50 mph on normal road conditions pressure was applied to the accelerator pedal. The "ABS" warning light indicator illuminated on the instrument panel and the driver was able to coast into the emergency lane. The warning indicator remained illuminated until the engine was turned off. The vehicle was towed to an independent mechanic who confirmed that the failure was related to the rear drive shaft axle. NHTSA campaign id number 04V328000 (suspension;rear) was related to the failure; however, the VIN was excluded from the recall. The vehicle is in the process of being repaired. There were concerns of the safety risk involved. The failure and current mileages were 120,000.

- Watha, NC, USA

1. while driving, led circuitboard, ( under dashboard)burned up emitting smoke into the passenger compartment. It burned a one inch hole in the circuitboard plastic cover. 2. failure, the part burned up, it may have burned before also, because we have had a burning smell before. 3. car was parked, turned off for about one-half hour, then driven 6 miles home.,no additional smoke was seen at this time. Part has been removed by owner.old part is available, part # F8vb-14A597-ab. Fuse did not blow and car is drivable with part removed. I think this part is a component of the factory installed alarm system.

- Shelby Twp, MI, USA

The contact owns a 2002 Ford Crown Victoria. While driving between 55-60 mph on normal road conditions, the vehicle began to hesitate and vibrate. In addition, the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer for diagnostic testing and stated that there was an internal coil shortage. The misfire cylinder 5, coil pack, and spark plugs were replaced in the vehicle. The vehicle was taken to an authorized dealer on a separate occasion for the identical failure and the misfire cylinder 7, coil pack, and spark plugs were replaced at that time. The failure mileage was 67,425 and current mileage was 68,045. Updated 03-27-09 updated 03/31/09.

- Frederick, MD, USA

Replaced spark plugs at 75000 miles with Bosch premium plugs. Approximately 3 months later spark plug number 7 (3rd from front on passenger side) blew out, causing damage to the cylinder threads. Helicoil was installed and new spark plug installed. Approximately 3 months later spark plug number 6(second from front passenger side) blew out causing the same damage.

- Waldorf, MD, USA