This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intake manifold failure, cracked in rear at heater hose boss that resulted in coolant loss. Also, the #4 ignition coil was damaged by coolant leaking on to it from cracked manifold...
In June 2004, when my 2000 Crown Victoria had 37082 miles on it, the air conditioner failed to blow cold air; the vehicle was inspected by Ford quality care in gaithersburg, md, where it was determined that the problem was associated with the compressor and the dryer, both of which were replaced. The compressor (part #F3az-19V703-aarm - $391.59) and dryer (part #yw1Z-19C836-aa - $139.30) along with other smaller parts were replaced for $543.12, and labor brought to total bill to $1010.62. I asked that the parts be returned, but was told they were core and could not be returned. Had the failure occurred 1083 miles earlier I assume it would have been covered under the warranty.
- Gaithersburg, MD, USA
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- Dallas, GA, USA